UC Berkeley Library

You can still access the UC Berkeley Library’s services and resources during the closure. Here’s how.

Using the Library during COVID-19

Many of our services are now being offered in new ways. To find the latest information on course reserves, book returns, 24/7 online help, and more, visit our Library services and resources during COVID-19 page. The information on that page supersedes all other information on the Library website at this time.

VPN (Virtual Private Network)

Content section: 

Download and install the bSecure Remote Access VPN client:

How to Install

If your computer has managed Berkeley Desktop for Windows or macOS, you can install the GlobalProtect VPN from the Self Service portal.

If you have admin access to your computer, download and install the GlobalProtect VPN client. Select detailed installation instructions based on your operating system:

Linux Users
The GlobalProtect UI client is available in a shared Global Protect UI for Linux folder. Documentation with detailed information is located in a README document within the folder. Installation instructions can be found on the Palo Alto Networks Tech Docs site.

What to Expect

  • The GlobalProtect VPN will require you to authenticate using your CalNet credentials. You will login with your CalNet ID and passphrase and do the 2-Step (using Duo) to connect.
  • You will need to pick a gateway (tunnel) when you connect. The default option is Split Tunnel. To access Library resources pick the Library Access and Full Tunnel option.

Use the VPN client:

Always choose the Library Access and Full Tunnel option.

  • Always run the VPN before using article databases, electronic journals, etc.
  • Disconnect the VPN when your session is finished.

Who may use the VPN:

  • Current UC Berkeley students, faculty, and staff.

Support

If you encounter any issues, please contact IT Client Services:

Who may not use the VPN:

  • Current Lawrence Berkeley National Lab employees must use the LBNL VPN service.
  • People not currently affiliated with UC Berkeley.