» If your question is about installing, or running VPN:
visit the Student Computer Consulting Service
; you can make an appointment online.
Faculty and Staff:
contact the IST Service Desk
(email@example.com; 510-642-8500; Mon-Fri 9am-5pm).
» If your question is about accessing library resources:
Contact the Library via the Library Web Comment Form
For more information about VPN:
UC Berkeley Campus VPN Service
Getting started with the Cisco AnyConnect VPN Client
Cisco release notes