Present: Chanda Beck, Ayana Bourgeois, Meredith Fleming, Norah Foster, Michelle Goode, Cris Guerrero, Susie Hanna, Ann Jensen (for Bella Shirman), Victoria Jourdan, Brian Light, Lea Mascorro, Marianne McDonald, Ann Moen, Laura Ng, Allison Rea, Madalene Rodriguez, Giulia Sacco-Trujillo, Peter Soriano (recorder), Jutta Wiemhoff (New Chair), Bruce Williams, Caralee Witteveen-Lane Guests: Isabel Stirling, Elizabeth Byrne, Imani Abalos, Gail Ford Action Items: · Jutta will send a request to the Helpdesk asking to change the CSG email reflector from circsupe@library.berkeley.edu to circserv@library.berkeley.edu. · Jutta will send out the URL for the Circulation Services Group website on "circserv." ________________________________________________________________________ 1. Introductions and Announcements · Jutta thanked Rick Love for his last three years as chair of the Circulation Services Group and gave a brief update on Rick's health. [Subsequent to the meeting library staff received the sad news that Rick Love had passed away.] · Jutta welcomed the new members and guests. Introductions were made. · CDL Request will be available to undergraduates starting this Fall. Undergraduates will be allowed to request 5 loans and 5 articles. The exact date of the implementation will be announced later. · According to an email from the systems office, the implementation of Email notices appears to be on schedule. Everything should be ready in time for Spring 2001. 2. Excellence in Public Services Committee Elizabeth Byrne, chair of the Excellence in Public Services Committee, gave a brief outline of the work the Excellence group has done so far. She explained that after being charged to promote excellence in public service, the Excellence group decided to first concentrate their efforts on developing goals for Circulation. Elizabeth then led an exercise based on the document "Goals for Circulation Services," written in April 1990 by the Circulation Supervisors Group. She asked everyone to: 1. Indicate which goals are valid, appropriate, or important. 2. Note any revisions, updates, or rewording. 3. Indicate which goals apply to individuals, and which apply to organizations. A brief discussion followed and Elizabeth informed CSG that everyone's comments would be used to help rewrite this document. The group was encouraged to look at the committee's progress at http://www.lib.berkeley.edu/AboutLibrary/reports/excl.html and to send any performance standards from their own departments to the committee at excell@library.berkeley.edu. 3. Housekeeping and Logistics · The charge to the Circulation Services Group had been updated in October 1999 to incorporate minor changes suggested by the Public Services Council. The website for CSG is located at http://www.lib.berkeley.edu/Staff/Circ/. · The group was in favor of changing the email reflector from circsupe@library.berkeley.edu to circserv@library.berkeley.edu to better reflect the name "Circ Services Group." · The recorder and timekeeper will be chosen in the same manner as in other library councils and/or committees. Minutes will be assigned to group members alphabetically at the beginning of each meeting. The timekeeper will be the previous meeting's recorder. · Minutes should first be sent to the chair, then to the group for review before forwarding them to Allusers. · Meetings will be held the third Tuesday every other month. 4. Follow Up on Barcode Readers (misread barcodes) Peter reminded everyone about the Intermec Scanplus 1800 SR barcode readers, which when scanned too quickly, would miss parts of the barcode. The Systems Office has cables that will correct the problem. Anyone can order a cable for their department by contacting the Helpdesk. 5. Library Hours Sheet Peter suggested that we put the actual hours for each library on the hours sheet and drop the ambiguous "Most circulation services end 15 minutes prior to the closing times listed below. Bancroft's end 30 minutes prior to closing". Isabel suggested we broaden this agenda item for the next meeting to include other possible improvements to the Library Hours handouts. 6. Pros and Cons of PC's at Circulation Desks Cris wanted to open a discussion on the Pros and Cons of PC's but because of lack of time the item was deferred to the next meeting. Next Meeting September 19th. Place to be announced.
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