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Excellence in Public Service Task Force

We welcome all comments from UCB staff about excellence, performance guidelines and service goals. Please send us your thoughts using excell@library.berkeley.edu.

Charge Components of Public Service Existing Service Standards - UCB Existing Performance Standards - UCB Existing Standards - Outside UCB Membership

Charge
The Excellence in Public Service Task Force was formed by the Public Services Council in January 2000. Elements of the charge include:

Components of Public Service
Subgroups were formed to identify major components public service activities, identify existing standards, identify appropriate groups with which to consults, and creat an action plan and timetable. Following are the components of public service identified:

Existing Service Standards - UCB

Existing Performance Standards - UCB

Existing Standards - From other Libraries and Organizations

Membership
Imani Abalos
Phyllis Bischof
Nensi Brailo
Elizabeth Byrne (chair)
Catherine Cortelyou
Gail Ford
Michelle Goode
Lea Mascorro
Jutta Wiemhoff


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