Charge | Components of Public Service | Existing Service Standards - UCB | Existing Performance Standards - UCB | Existing Standards - Outside UCB | Membership |
Charge
The Excellence in Public Service Task Force was formed by the Public Services Council in January 2000. Elements of the charge include:
Components of Public Service Existing Service Standards - UCB Existing Performance Standards - UCB Existing Standards - From other Libraries and Organizations Membership
Subgroups were formed to identify major components public service activities, identify existing standards, identify appropriate groups with which to consults, and creat an action plan and timetable. Following are the components of public service identified:
Access and Facilities
Reference & Instruction and Outreach
Access Services and Facilities
Reference, Information and Outreach Services
Library-wide
Sample Unit Performance Standards
Imani Abalos
Phyllis Bischof
Nensi Brailo
Elizabeth Byrne (chair)
Catherine Cortelyou
Gail Ford
Michelle Goode
Lea Mascorro
Jutta Wiemhoff
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Berkeley. All rights reserved.
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Last update 10/23/01 by: Gail Ford
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