You can still access the UC Berkeley Library’s services and resources during the closure. Here’s how.
Using the Library during COVID-19
Many of our services are now being offered in new ways. To find the latest information on course reserves, book returns, 24/7 online help, and more, visit our Library services and resources during COVID-19 page. The information on that page supersedes all other information on the Library website at this time.
Proxy Problem Report Form
If you authenticated via Patron/PIN and you received a message that you are not authorized to access a licensed resource, please contact the Privileges Desk. Only the Privileges Desk can modify your Library privileges; we regret that Library Technical Support will be unable to assist you with this.
Please submit this form at the time you encounter a problem. We will keep your information confidential. You should receive a response within two working days.
Before reporting a problem, we suggest that you:
- Try an EZproxy bookmarklet
- Consult the proxy FAQ
- Remove the old proxy configuration from your browser
Please submit this form with the browser that was used to access the licensed resource.