UC Berkeley Library

You can still access the UC Berkeley Library’s services and resources during the closure. Here’s how.

Library services and resources during COVID-19

Content section: 

Latest news

 

Services at a glance

All campus libraries

Currently closed.
Learn more about our reopening plans.

Oski Xpress contactless pickup service

Use the service.

Special research appointments

Make an appointment.

Have a research question? 
Need help finding an article? 

Talk to a librarian online.

Need to return a book?

Doe book drops are open. Due dates have been extended to Feb. 1, 2021.

Looking for a book online?

Check UC's emergency e-book service.
Or search Berkeley’s catalog

Seeking a different resource?

Browse our list of resources.

Connecting from off campus? 

Use the campus VPN.

Instructors: Need help with course reserves?

Email your syllabi to ereserves@lists.berkeley.edu.

Instructors: Seeking a Library research workshop for your course?

Arrange for customized Library instruction.

Want to stay informed?

Check Library News, Twitter, or Facebook.

 

How can I find Library resources online?

These digital resources are available to the Berkeley campus community:

How do I access these materials from off campus?

If you are not on campus, use EZProxy or VPN full tunnel to authenticate yourself as a Berkeley student, faculty, or staff member to access the wealth of resources licensed for our community. See details for connecting to the Library from off campus.

What if you don’t have an item that I need?

The Library continues to purchase new items for the Berkeley academic community, and we are now prioritizing e-formats wherever possible to provide researchers with quick access to the materials. You can send a request through the purchase recommendation form.

How can I find materials that are open or free to students?

For more information on how to access resources that are freely available online, visit our guide to freely available resources for research and our guide to open, free, and affordable course materials.

 

How do I use the contactless pickup service?

The Library now provides contactless pickup at Moffitt Library for all borrowers who have current Cal 1 Cards or UC Berkeley Library cards. Only materials from Main (Gardner) Stacks and Morrison Library may be requested. Learn more about the Oski Xpress service.

 

Can I still use Interlibrary Services?

The Library’s Interlibrary Services (ILL) department continues to fill patron requests for electronic copies of articles, book chapters, and books. This includes requests for Elsevier journals, print journals, and books (regardless of whether the Library owns a physical copy or not). ILL is also continuing to fill e-article requests from peer institutions. Place a request online. Borrowing and lending of all other print materials, including Baker Services, is currently suspended. If you have any questions, please contact us at cuy@library.berkeley.edu

 

How can I return or renew an item?

Returns: Books can be returned via the book drops on the north and south sides of Doe Library and outside the south entrance to Moffitt Library. Most other book drops on campus remain closed. If you have materials other than books that you need to return or if you have any other questions about returning materials, please contact privdesk@library.berkeley.edu. (Please don’t put electronic devices or DVDs in the book drop.)

Due dates: The Library has extended the due dates for items checked out before March 17, 2020 (excluding those items recalled or billed for replacement before March 17, 2020) to Feb. 1, 2021. Items checked out after Sept. 1, 2020 will have regular due dates. You can also renew items proactively through My OskiCat. You will see a list of items you have checked out and any options for renewing.

Recalls: Items will not be recalled with a change of due date. However, a hold can be placed on an item, and the item will be made available once it is returned. A hold pickup notice will be sent when the item is ready for pickup.

Billing: Items billed for replacement before March 16, 2020, are subject to normal policies. Once returned, billed items will be subject to a $10-per-item processing fee.

Need to mail an item?

For returns:
Main Circulation
University of California, Berkeley
Library Mailroom 
245 Moffitt Library
Berkeley, CA 94720-6000  

For checks or book replacements:
Library Privileges
University of California, Berkeley
Library Mailroom 
245 Moffitt Library
Berkeley, CA 94720-6000  

More information: Please see the Library’s borrow page for more information about Library user responsibility. You can direct related questions to the Privileges Desk at privdesk@library.berkeley.edu

 

How can I get help from a librarian?

Where can I get online help 24/7?

If you have questions about using our online resources, just ask! You can email or chat with a librarian at any time. The chat service is staffed by Berkeley librarians, but at peak service times or off-hours you may be connected with a librarian from another academic library.

Can I make an appointment with a librarian?

Subject librarians with expertise in specific areas are available to Berkeley students and instructors for one-on-one consultations online. Once you identify a librarian, you can schedule an online consultation with them via the appointment link or an email. Instructors can arrange for a librarian to provide remote instruction for their courses. Librarians can also help instructors with questions about purchasing materials to support research or courses.

 

For instructors: Seeking help with course reserves?

2020 fall semester: Due to COVID-19 service disruptions, the Library is not accepting print or other physical materials (such as DVDs) for course reserves for the remainder of 2020. The Library is ready to help instructors identify digital options for their course readings to ensure they remain accessible to all students — whether they are on campus or learning remotely. Please email your syllabi (and related list of course pack readings) to us at ereserves@lists.berkeley.edu

 

Looking for technology support?

Student Tech Services provides free technology support to all undergraduate and graduate students. Students without the technology resources they need to complete their classes online can take part in the campus’s laptop and Wi-Fi hot spot lending program.

Need to print, scan, or copy? The Moffitt Copy Center is open and is providing contactless pickup for print projects. Web, app, and multimedia services are also available. Email copycenter@library.berkeley.edu for help.

 

What do the Library’s reopening plans look like?

The Library has identified five stages, or chapters, to support expanded digital resources and a gradual reopening of physical spaces and services. The chapter model follows seven guiding principles and is designed to be flexible so that the Library can move forward or backward in alignment with campus and public health guidelines.

Chapter 1 

Initiate core in-person services to support key Library functions, such as book check-in and digitization. 

Chapter 2
Current stage

Expand internal operations in select buildings to enhance user services, such as through Oski Xpress, a new contactless pickup service, and limited access to special collections for researchers.

Chapter 3

Provide one location for low-density on-campus study space available to current Berkeley students by reservation only. Location will likely be Moffitt Library with limited hours, no food and drink, and strict social distancing protocols.

Chapter 4

Expand locations to accommodate increased number of on-site current Berkeley students, faculty, and staff while maintaining low density.

Chapter 5

Expand user services and internal operations to function as our envisioned optimal and sustainable model, which will likely look different than our former model.

 

Other questions or comments?

We welcome hearing your ideas about how our libraries can enhance our online support for the Berkeley campus community. Send us your suggestions and comments. And please continue to check Library News, Twitter, and Facebook for updates on Library operations and services.