UC Berkeley Library

Library services and resources during COVID-19

Content section: 

News updates

 

Key dates

The reopening plans, along with the launch of UC Library Search, will require the Library to temporarily adjust some of its services:

Oski Xpress

Oski Xpress concludes Aug. 13, which is the last day for pickups.

Checking out materials

Suspended Aug. 13-24.

Access to NRLF (storage facility) materials

Suspended Aug. 13-24.

Interlibrary loan services for e-resources (borrowing from other libraries)

Resumes Aug. 25.

Interlibrary loan services for print materials (borrowing from other libraries)

Resumes Aug. 25.

HathiTrust’s Emergency Temporary Access Service

Concludes Aug. 24.

 

Services at a glance

All campus libraries

Moffitt, EAL, and Bancroft are open with limited services July 12 through Aug. 24. Learn more before you visit.
All Berkeley libraries reopen Aug. 25. Learn more about our reopening plans.

Oski Xpress

Use the service. (Note the dates when the service will be interrupted.)

Special research appointments

Make an appointment to access The Bancroft Library’s special collections or make a special research appointment at Moffitt Library.

Have a research question? 
Need help finding an article? 

Talk to a librarian online.

Students: Seeking free, digital versions of course materials?

Access books, articles, videos via e-reserves.

Need to return a book?

Doe book drops are open, and items can be returned by mail.

Looking for a book online?

Check UC's emergency e-book service.
Or search Berkeley’s catalog

Seeking a different resource?

Browse our list of resources.

Connecting from off campus? 

Use the campus VPN.

Instructors: Need help with course reserves?

Email your syllabi to ereserves@lists.berkeley.edu.
Learn more about the service.

Instructors: Seeking a Library research workshop for your course?

Arrange for customized Library instruction.

Need to renew your library card? Want to apply for a new one?

Find out how.

Need to print, scan, or copy?

The Moffitt Copy Center can help.

Want to stay informed?

Check Library News, Twitter, or Facebook.

 

How can I find Library resources online?

These digital resources are available to the Berkeley campus community:

How do I access these materials from off campus?

If you are not on campus, use EZProxy or VPN full tunnel to authenticate yourself as a Berkeley student, faculty, or staff member to access the wealth of resources licensed for our community. See details for connecting to the Library from off campus.

What if you don’t have an item that I need?

The Library continues to purchase new items for the Berkeley academic community, and we are now prioritizing e-formats wherever possible to provide researchers with quick access to the materials. You can send a request through the purchase recommendation form.

How can I find materials that are open or free to students?

For more information on how to access resources that are freely available online, visit our guide to freely available resources for research and our guide to open, free, and affordable course materials.

 

How do I use the Oski Xpress pickup service?

The Library now provides a pickup service at Moffitt Library for all borrowers who have current Cal 1 or UC Berkeley Library cards. Thirteen libraries across campus are participating in the service, and unrestricted materials from the Northern Regional Library Facility (NRLF) can also be requested. Oski Xpress concludes Aug. 13, which is the last day for pickups. Learn more about Oski Xpress.

 

Can I still use Interlibrary Services?

Patrons’ requests for electronic copies of articles, book chapters, and books were filled by the Interlibrary Services department through July 26. From July 27 through Aug. 24, electronic and print borrowing from and lending to other University of California libraries will be suspended for the transition to the new UC Library Search system and to prepare for the reopening of all the library locations on Aug. 25.

If you have any questions, please contact cuy@library.berkeley.edu

 

What about NRLF?

UC Berkeley Library card holders may use UC Library Search to request unrestricted materials from the Northern Regional Library Facility (NRLF) for pickup at Moffitt Library via Oski Xpress. Eligible items will be available for pickup approximately four business days after the time of request. Card holders may also request electronic article delivery service from NRLF via UC Library Search by selecting the “Request NRLF Article/Chapter Scan” option, which appears for eligible titles. (Access to NRLF materials is suspended Aug. 13-24.)

NRLF will reopen for on-site visits Aug. 25.

 

How can I return or renew an item?

Returns: Books can be returned via the book drops on the north and south sides of Doe Library and outside the south entrance to Moffitt Library. Most other book drops on campus remain closed. If you have materials other than books that you need to return or if you have any other questions about returning materials, please contact privdesk@library.berkeley.edu. (Please don’t put electronic devices or DVDs in the book drop.)

Due dates: Any item that allows renewals, has not reached the maximum loan period, and does not have a hold placed by another user can be renewed through your Library account prior to the due date. Upon logging in to your account, you will see a list of items you have checked out and any options for renewing. If another user has placed a hold on an item, you will not be able to renew it and are asked to return it to Doe Library’s outdoor book drops or by mail as soon as possible. Users are encouraged to return items billed for replacement as soon as possible. If an item has not been replaced by the Library before it is returned, the replacement fee will be reversed when the item is returned.

Recalls: Library card holders with borrowing privileges may recall an item checked out by another user. The item will be made available once it is returned, and a hold pickup notice will be sent when the item is ready for pickup.

Need to mail an item?

For returns:
Main Circulation
University of California, Berkeley
Library Mailroom 
245 Moffitt Library
Berkeley, CA 94720-6000  

For checks or book replacements:
Library Privileges
University of California, Berkeley
Library Mailroom 
245 Moffitt Library
Berkeley, CA 94720-6000  

More information: Please see the Library’s borrow page for more information about Library user responsibility. You can direct related questions to the Privileges Desk at privdesk@library.berkeley.edu

 

How can I get help from a librarian?

Where can I get online help 24/7?

If you have questions about using our online resources, just ask! You can email or chat with a librarian at any time. The chat service is staffed by Berkeley librarians, but at peak service times or off-hours you may be connected with a librarian from another academic library.

Can I make an appointment with a librarian?

Subject librarians with expertise in specific areas are available to Berkeley students and instructors for one-on-one consultations online. Once you identify a librarian, you can schedule an online consultation with them via the appointment link or an email. Instructors can arrange for a librarian to provide remote instruction for their courses. Librarians can also help instructors with questions about purchasing materials to support research or courses.

 

Looking for technology support?

Student Tech Services provides free technology support to all undergraduate and graduate students. Students without the technology resources they need to complete their classes online can take part in the campus’s laptop and Wi-Fi hot spot lending program.

 

Need to print, scan, or copy?

The Moffitt Copy Center is open and is providing contactless pickup for print projects outside of Moffitt Library’s Free Speech Movement Café entrance. Web, app, and multimedia services are also available. Email copycenter@library.berkeley.edu for help.

 

What resources are available to members of the public?

We invite members of the public to explore our expansive digital collections. Fully searchable and free to all, our digital collections include documents, images, audio, videos, sheet music, and maps, all of which can be instantly downloaded. You can also consult our robust guide to free online Library resources for alumni and members of the public. On-site public access to Library resources will return when our libraries reopen to the public.

 

What do the Library’s reopening plans look like?

The Library has identified five stages, or chapters, that provide a framework for restoration of on-site spaces and services. Here is an overview of the Library’s upcoming reopening plans:

Chapter 3: March 8-July 11, 2021

Chapter 4: July 12-Aug. 24, 2021

  • Three campus libraries are open with limited services:
    • Moffitt Library is open to the UC Berkeley community for study space. The Free Speech Movement Café is open starting July 19.
    • The C. V. Starr East Asian Library is open for study space and on-site browsing of collections.
    • The Bancroft Library is open for UC Berkeley and non-UC Berkeley patrons to schedule research appointments for on-site use of collections.
    • Specific access policies (to be determined) will align with public health guidelines.
  • UC Berkeley Library card holders can access print materials through Oski Xpress. (The service will be suspended July 16-30 for the transition to the new UC Library Search system, and will conclude Aug. 13.)
  • All access to Northern Regional Library Facility (NRLF) and UC Berkeley Library collections for checkout will be suspended Aug. 13-24 for the transition to the new UC Library Search system.
  • Patrons’ requests for electronic copies of articles, book chapters, and books can be filled by the Interlibrary Services department through July 26. From July 27 to Aug. 25, electronic and print borrowing from and lending to other University of California libraries will be suspended for the transition to the new UC Library Search system.
  • HathiTrust’s Emergency Temporary Access Service (ETAS) will conclude Aug. 24.
  • Berkeley researchers can meet virtually with librarians.

Chapter 5: Aug. 25-Dec. 17, 2021

  • Patrons can return to UC Berkeley’s libraries for access to collections and study spaces. Reservations will not be necessary, and hours of operation may be temporarily shorter than usual.
  • UC Berkeley Library card holders can utilize on-site checkout, which will replace Oski Xpress. Requests for paging and appointments for pickup will not be necessary.
  • Borrowing and lending operations resume as normal. Resource sharing requests for electronic and print materials can be filled by the Interlibrary Services department.
  • Berkeley researchers can meet virtually with librarians or schedule in-person consultations.

Chapter 1 

Initiate core in-person services to support key Library functions, such as book check-in and digitization. 

Chapter 2

Expand internal operations in select buildings to enhance user services, such as through Oski Xpress, a new contactless pickup service, and limited access to special collections for researchers.

Chapter 3

Provide one location for low-density on-campus study space available to current Berkeley students by reservation only. The library would operate with limited hours, no food and drink, and strict social distancing protocols.

Chapter 4

Expand locations to accommodate increased number of on-site current Berkeley students, faculty, and staff while maintaining low density.

Chapter 5

Expand user services and internal operations to function as our envisioned optimal and sustainable model, which will likely look different than our former model.

 

Other questions or comments?

We welcome hearing your ideas about how our libraries can enhance our online support for the Berkeley campus community. Send us your suggestions and comments. And please continue to check Library News, Twitter, and Facebook for updates on Library operations and services.