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OskiCat Tips and Training Session (12/10/2009) Minutes: Attach:tips_2009_12_10.doc


100 questions from patrons regarding OskiCat were compiled and categorized by J. Kupersmith to aid in evaluating areas for immediate improvement.

Methodology and comments: opacnotes

Summaries of each sample of 100 questions are listed here:

June 25-August 18, 2009: Attach:first100.xls

October 19-November 24, 2009: Attach:second100.xls

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