Can a laptop configured with a static UC Berkeley IP use the proxy?
Laptops which are configured with a static UC Berkeley IP address have problems using the proxy server. If you plug your laptop into the UC Berkeley network on campus, and you're not using the DHCP service, then you probably have a static UC Berkeley IP address.
If you're using Windows, you can check by going to Start > Control Panel > Network > TCP/IP > Properties. Look under the IP Address tab to see if there is an IP address specified there.
You can let us know about problems by using our Problem Report Form. Please include the fact that you're using a laptop with a Berkeley IP address.