What should I do if I believe my credit/debit card was charged twice?

Votes: 0

Posted: 18 Jan, 2013
by: Weber L.

Updated: 18 Jan, 2013
by: Weber L.

Check your credit card or bank account to make certain. If your account was debited twice contact Library Privileges at 510.642.3403 or privdesk[at]library.berkeley.edu

Others in this Category

	I lost a book. How much will it cost to replace it? Who do I need to contact?
	I accidentally damaged a book I have checked out. Will I be charged for it?
	What are the penalties for the late return of a recalled book?
	My book is late. How much am I being charged per day?
	How do I pay a fine?
	May I use public computers in the library to pay my fines/fees?
	How do I pay my library fines/fees online?
	Can I choose which invoice(s) to pay? Can I partial pay?
	Will I get a confirmation number that payment was accepted?
	After making payment online, how long does it take before my library account is cleared?
	What if my academic record is blocked for library fees? How long after payment before the library's block on my academic record is cleared?
	What do I need to do to get a refund if I find the books?