UC Berkeley Library

Frequently Asked Questions

Content section: 

FAQ v2.0

Questions? Ask Us!

How do I put a hold on a book or submit a recall request?

If you search for a book in OskiCat and find that it has already been checked out by another borrower, you can now submit a request for it online, as long as there are no other copies currently available on campus (this includes copies that could be checked out, and also reference copies that can be used in the library).

If no such copies are available, you will see a Request button in OskiCat (see image below).

When you select this option you will be prompted to log in with either your Library/Cal1 card number and PIN, or your CalNet ID and passphrase. The login screen explains more about these options.

You will then be able to select the UCB library where you want the book delivered.

When you submit a request, the borrower who currently has the item will receive a message to return it within seven days. When the item is returned, you will receive an email when it is available to be picked up.

To view the requests you have pending, click on the My OskiCat link, located in top right corner of each OskiCat screen.

Request in OskiCat

I'm not a Berkeley student/faculty/staff member. Can I access library collections?

Most areas in the UC Berkeley libraries are open to the public. Visitors may use most collections on site, including all government depository publications. Please see Information for Visitors.

Is there a list of wheelchair accessible computers in the Libraries?

All libraries have at least one wheelchair-accessible station. Please see our Disability resources - Physical disabilities page for more information.

Where can I find information on citation styles?

The citing sources page gives a rundown of the major citation styles, with links to detailed guides on the APA, MLA, and Chicago formats.

What does NRLF mean?

This stands for the Northern Regional Library Facility. Located at the Berkeley Global Campus on the Richmond Field Station grounds, NRLF is the off-site shelving facility for UC Berkeley, UC Davis, UC Santa Cruz, UC Merced, and UC San Francisco. Materials in all formats are shelved at NRLF including books, manuscripts, newspapers, long-playing records, microforms, audiocassettes, videotapes, and maps.

The OskiCat and Melvyl catalogs include materials kept at NRLF. UC Berkeley students, faculty, staff and patrons with a library card, can request delivery to the UCB campus via OskiCat.

Also, many NRLF items have been scanned and are available online from HathiTrust and Google Books. For more information, see our find books and ebooks page.

An item I requested from the NRLF has arrived, but I don't have time to pick it up today. How long will they hold it for me?

The Library will typically hold your NRLF item for 7-10 days after we receive it - check with your library to inquire about specific hold times.

I lost a book. How much will it cost to replace it? Who do I need to contact?

The standard replacement charge is $150 per item, plus a nonrefundable processing fee of $10.

If the actual replacement cost of a particular item (including costs to order and catalog the item) is greater than $150, more will be charged.

If the borrower has been billed for replacement of a book, and the individual can provide a replacement acceptable to The Library, the $150 replacement charge will be canceled.

To follow up on a particular item, contact the library where it was originally located.

For more information, see the Pay Fines page.