Frequently Asked Questions
The Sacramento Bee maintains an online database of California state worker salaries. You can search for employee salaries from the last five years by employee name and department. To find salaries from the University of California Berkeley, for example, select UC Berkeley from the department dropdown list. The University of California Office of the President also maintains a public record of UC employee pay. You can search the UCOP database by pay range and job title as well as employee name and campus. For more information, check out the Compensation at the University of California website.
You can also ask at the Doe Reference Desk to view CD-ROMs of University of California salary information from 2005 to 2009 in Access, Excel and/or PDF format. (The Library will not collect salary data from 2010 to present given its availability via the UCOP site above.) These CD-ROMs are not available to check out but can be used on a computer in Doe 202, and the read-only files can be saved to external media (such as flash drive or a CDR) in an editable format.
If your question is about installing, or running VPN:
- Students: visit the Student Computer Consulting Service; you can make an appointment online.
- Faculty and Staff: contact the IST Service Desk
- 510-664-9000, option 1, option 1, option 1
If your question is about accessing library resources:
- Contact the Library via the Library Web Comment Form
For more information about VPN:
If you are getting prompted over and over again to enter your username and password, make sure you're using the right username and password!
If you are logging in with a CalNet ID:
- Make sure that the "Caps Lock" key on your keyboard is not in effect.
- Test whether your CalNet ID is still valid and log in.
- Note: To protect your privacy on a shared computer, quit the web browser when your session is finished.
If you are logging in with a library PIN:
- Make sure that you are using the number printed on your current UCB Library Card or Cal 1 Card.
- If needed, reset your PIN by clicking on the "Forgot your PIN or don't have a PIN?" link on the Login to My OskiCat screen.
- Make sure that the email address is the one associated with your Library account. If you're not sure which email address you use for this purpose, log into My OskiCat and use the address displayed there.
If your username and password were accepted but you see a message such as "Proxy authorization failed", your Library privileges may have expired or your affiliation with UC Berkeley may not warrant access to the proxy server.
Only UC Berkeley students, faculty and staff, and some other individuals affiliated with the University, are eligible to use the proxy server. If you have questions concerning your eligibility for Library services, please contact the Privileges Desk in Doe Library (510-642-3403).
No. VPN provides security by encrypting and decrypting data that passes through a VPN connection; it does not offer protection from viruses or other malware.
You, the user. At home, on your personal computer, you are responsible for selecting an Internet Service Provider (ISP), coordinating installation, and installing any required software. This includes the VPN client. You should not need to use the VPN from an on-campus computer.
No, the Cisco VPN client cannot automate the login process.
If the printer is physically attached to your computer, it should continue to work while your VPN connection is active.
If the printer is connected via a wireless or other Local Area Network, you will have to change a setting in the VPN client to "enable local LAN access".
You can also defer printing by choosing the "print to file" option to save the print stream on your computer, then print the resulting file after you disconnect from the VPN.
Products such as Google Web Accelerator and the Firefox plugin DownThemAll can make web pages load more quickly. However, they can also cause problems when using electronic information resources that the library subscribes to, such as journal article databases.
When you try to use these resources through a web accelerator, it comes between your computer and the website you are using, masking your UC Berkeley IP address and caching pages from the site for later use. Consequently, you may not get correct results or may not be able to log in at all. This can happen whether you are on or off campus, and even when you are using our proxy service or VPN.
For this reason, we recommend turning off your web accelerator before using our website, or setting it to ignore specific databases, etc. that you plan to use. Please see the Wikipedia article about Google Web Accelerator.