UC Berkeley Library

Frequently Asked Questions

Content section: 

FAQ v2.0

Questions? Ask Us!

Do I have to capitalize 'AND' and 'OR' when I'm searching article databases and library catalogs? That seems tedious.

Definitely not - catalogs, search engines, and databases are not usually case sensitive, so lowercase 'and' and 'or' searching is fine (along with 'not', these words are known as 'Boolean operators'). You actually don't need to capitalize much of anything when you're searching, including proper names and nouns. In this case, ignoring grammar can save a lot of time.

Whom can I contact if I have an ADA or disability access question?

The UC Berkeley Library provides special assistance to Library users with disabilities in their use of the Library and its resources.The Library Liaison for students and scholars with disabilities is Keri Klein (kklein@law.berkeley.edu), (510) 642-4046. Individual libraries on campus also have designated staff who may be contacted for help - see the full list to locate the best contact.

For more information, see our disability resources page.

I'm not a Berkeley student, staff or faculty member. Can I check my email using a public computer in the library?

No, full internet access on public computers in the Libraries is restricted to current UCB faculty, staff, and students. Visitors can, however, have basic or "research" access to library resources, which includes library catalogs, article databases, and other licensed library resources. For more information see the computers in the libraries page.

Where can I print my paper?

Public computers in the libraries allow printing from online sources such as web pages or email attachments, and from any software application found on the machine. CalNet ID is required to access public computers that include word processing and other desktop applications.

How do I get wireless access for my laptop, mobile, or PDA?

Wireless access is available in all campus libraries. Please see the guide Wi-Fi in the Libraries for more information.

Do any of the libraries have scanners?

Yes. All of the UC Berkeley libraries have BookScan stations. Materials can be printed on paper, or scanned directly to a flash drive. Flash drives may be purchased in the Moffitt Library Copy Center. For more information see the Print/Scan page.

Scanners are also available in campus microcomputing facilities for current UC Berkeley students, faculty, and staff. Others are advised to visit a commercial service near campus for word processing and general computer use.

How can I find a job in the Library?

You can see a list of currently available positions for students, staff, and librarians at the Library Human Resources website.

Can I call or text message someone for research help?

You may email, call, and chat with a librarian, but not text. See the research help page for more information.

Is there a guide for finding primary sources?

We feature several pages that can help you find primary sources in the Library and beyond.

A good first step is our guide to Finding Historical Primary Sources.

Can I pay someone in the Library to help me with my research or homework?

Actually, our reference staff can help you find the resources you are looking for for free (we draw the line at doing your homework, though). Non-UC Berkeley users are encouraged to start with their public or academic library to use the local or regional resources to their maximum benefit, and to request items through the interlibrary loan(ILL) services of those libraries.

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