Re: Request for title information
Wed, 20 Aug 1997 07:54:14 -0400 (EDT)

In a message dated 97-08-20 02:26:11 EDT, you write:

<< I have a patron who is interested in buying videos pertaining to the
following subjects: Customer Service Skills, telephone skills and
ettiquitte within a telephone sales environment. >>


Vide-O-Go / That's Infotainment! offers dozens of titles on the above subject
matter from American Management Association, Inc. Magazine, Careertrack,
Nightingale-Conant, et. al.

A sampling of titles include:
"Phone Power Video: Techniques To Communicate Better On The Telephone"
"Pleasing Your Hard-To-Please Customers"
"Developing A Customer Retention Program"
"Professional Telephone Skills: Make Every Call More Positive & Productive"
"Exceptional Customer Service: The Total Service Experience"

If you would like to forward your mailing address, I'll be happy to provide
you with appropriate catalogs... all programs are discounted 15% for Videolib

Wishing you continued success...

Dean W. Stevens, ceo
Vide-O-Go, Inc. / That's Infotainment! Multimedia Learning Center
Post Office Box 2994
Princeton, NJ 08543-2994
Fax: 1-609-716-1988