Re: Bookdrop return of videos

Scott Allen (allens@nexus.mwsu.edu)
Tue, 12 Aug 1997 13:28:03 -0500

We do not allow patrons to return any media items in the book drop.
Temperature and moisture variations are just too extreme not to mention the
weight of books piled on top of a video. We require all media to be
returned inside and yes, patrons will complain about it. I constantly have
to explain to them that if a video comes back damaged then they will have
to pay the replacement cost even if it got damaged in the book drop.

Scott Allen
Media Librarian
Midwestern State University