Fri, 25 Oct 1996 09:19:15 -0600

Our Technical Services Dept. is receiving complaints from patrons about
CD's sticking in their machines. We are currently placing a clear, round
label on the CD to secure a security strip. Do other libraries have a
similar problem?
Also, we are interested in hearing about other library policies regarding
damage to videos. When do you charge a patron for damage? How many times
do you circulate a video before withdrawing it?
You can e-mail me directly. Thanks in advance.