Re: VIDEOLIB digest 152

Steve Cassel -SLO (scassel@winslo.ohio.gov)
Mon, 11 Mar 1996 08:51:13 -0500 (EST)

"A Passion For Customers," w/ Tom Peters is available for
purchase from:
Video Publishing House, Inc.
930 N. National Parkway
Schaumburg, IL 60173-9921
(800) 824-8889
(708) 517-8752 FAX

The purchase price is $795. Rental price: $200 for 5 days.

Steven L. Cassel, Media Consultant
State Library of Ohio
65 S. Front St., Room 502
Columbus, OH 43215

(614) 644-9958
FAX (614) 466-3584

scassel@winslo.ohio.gov
================================================================

On Mon, 11 Mar 1996 videolib@library.berkeley.edu wrote:

> VIDEOLIB Digest 152
>
> Topics covered in this issue include:
>
> 1) Re:
> by rjc@psulias.psu.edu (Becky Carolus)
>
> ----------------------------------------------------------------------
>
> Topic No. 1
>
> Date: Mon, 11 Mar 1996 08:37:14 -0500
> From: rjc@psulias.psu.edu (Becky Carolus)
> To: videolib@library.berkeley.edu
> Subject: Re:
> Message-ID: <v01530505ad69dad76e90@[128.118.90.236]>
>
> Jim Glenn asked:
>
> >I have a faculty member wanting to rent a video called "A Passion For
> >Customers". Does anyone know who might handle it?
> >
>
>
> Penn State Audio-Visual Services has it in our rental collection:
>
> A Passion for Customers (70050)
> Physical Color; sound
> Copyrighted 1987
> Length 67:00 min
> Distributor Blanchard Training & Development (*BTDI)
> Audience CA
>
> Synopsis Author and management expert Tom Peters tours five
> successful organizations -- the Louisville Redbirds,
> Federal Express, Worthington Industries, The Limited, and
> University National Bank & Trust Company -- showing that
> their prosperity can be traced directly to their dedication
> to serving customers. Peters points out the kind of
> leadership needed for an organization to do more than pay
> lip service to excellent customer service.
>
> Holdings VHS, 2 copies, Rent $49.00 (three day rental period)
>
>
> Call us at 814-865-6314 or 800-826-0132, or contact us via e-mail at
> AVSMedia@PSULIAS.PSU.EDU
>
> Feel free to visit our Web site where you'll find a link to Penn State
> Audio-Visual Services' on-line database at http://www.libraries.psu.edu/avs
>
>
>
>
>
> ------------------------------
>
> End of VIDEOLIB Digest 152
> **************************
>