[Videolib] Update: recall for Lionsgate DVD of John Huston's THE DEAD

From: Steffen, James M <jsteffe@emory.edu>
Date: Fri Nov 06 2009 - 11:20:59 PST

This information about a replacement program for the botched DVD of John Huston's THE DEAD has appeared on a couple of DVD discussion boards. I couldn't locate it on the Lionsgate website, though it's more than likely legit:


It has come to our attention that due to a technical malfunction, the initial DVD shipment of John Huston's THE DEAD contained an incomplete version of the film. We deeply apologize to all our consumers for this unfortunate error and want to offer them an opportunity to replace their current copies with the complete version as soon as it is available to ship the week of November 23rd. We regret this inconvenience, as Lionsgate is committed to providing our consumers the highest quality home entertainment experience.

All consumers who purchased a copy and wish to receive the new complete version should do one of the following:

* Email lionsgatecs@orderassistance.com with mailing address and a scan/attachment of the purchase receipt

* Fax (310) 222-5562 with mailing address and copy of purchase receipt

* Snail Mail purchase receipt along with mailing address to: Lionsgate "The Dead" Recall, 20102 S Vermont Ave, Torrance, CA 90502-1361

Please call (800) 650-7099 with any additional questions.

James M. Steffen, PhD
Film Studies and Media Librarian
Theater and Dance Subject Liaison
Marian K. Heilbrun Music and Media Library
Emory University
540 Asbury Circle
Atlanta, GA 30322-2870
Phone: (404) 727-8107
FAX: (404) 727-2257
Email: jsteffe@emory.edu
Web: www.jamesmsteffen.net
This e-mail message (including any attachments) is for the sole use of
the intended recipient(s) and may contain confidential and privileged
information. If the reader of this message is not the intended
recipient, you are hereby notified that any dissemination, distribution
or copying of this message (including any attachments) is strictly
If you have received this message in error, please contact
the sender by reply e-mail message and destroy all copies of the
original message (including attachments).

VIDEOLIB is intended to encourage the broad and lively discussion of issues relating to the selection, evaluation, acquisition,bibliographic control, preservation, and use of current and evolving video formats in libraries and related institutions. It is hoped that the list will serve as an effective working tool for video librarians, as well as a channel of communication between libraries,educational institutions, and video producers and distributors.
Received on Fri Nov 6 11:22:22 2009

This archive was generated by hypermail 2.1.8 : Wed Apr 07 2010 - 15:16:25 PDT