Re: [Videolib] An uncommon question

From: Shoaf,Judith P <>
Date: Thu Apr 23 2009 - 13:43:59 PDT

I see your point. I guess that for some places, a headset jackbox might be useful, though.


From: [] On Behalf Of Gail Fedak
Sent: Thursday, April 23, 2009 4:21 PM
Subject: Re: [Videolib] An uncommon question

Our viewing stations are set up to accommodate one headphone per TV. Headphones must be checked out at the circ desk. We have three small viewing rooms students can use without headphones if 2-5 students need to view a program simultaneously. We also ask faculty to schedule several viewing times if they have a large class and a short assignment period so that we can start the program at assigned times for multiple students, either in one of the viewing rooms or at a group of individual TVs. Otherwise, the night before the assignment is due, we are overcrowded and someone gets left out. Obviously we can't do this with all our programs, but it works well when we can. We don't recognize the excuse that headphones can't be used because two people or more need to watch something simultaneously.

From: [] On Behalf Of Shoaf,Judith P
Sent: Thursday, April 23, 2009 2:31 PM
Subject: Re: [Videolib] An uncommon question
I am wondering how the headphones are set up. If it is only possible for one student at a time to view the film (one headset per TV), that would explain why they felt justified in unplugging the headset.
Judy Shoaf

From: [] On Behalf Of Gail Fedak
Sent: Thursday, April 23, 2009 3:07 PM
Subject: Re: [Videolib] An uncommon question

First, post a sign (actually several) stating that use of headphones is required for using the monitors or any other AV equipment you have (computers included). Simultaneously, send a notice to all faculty (we have a faculty-only subscribers email list) that you will begin enforcing the headphone requirement to create a better study/learning atmosphere and ask their for assistance by asking their students to comply. Then, patrons who choose not to use headphones should be asked once to use them. If you have to ask the second time, indicate that they will be asked to leave because they are disturbing other patrons. If they then don't use the headphones and refuse to leave, call campus security. I had to do something very similar a few times when we first opened (25+ years ago), but have not had to get so drastic since then.
Good luck,

Gail B. Fedak, Director
Media Resources
Middle Tennessee State University
1301 E. Main St., P.O. Box 33
Murfreesboro, TN 37132
phone 615-898-2899
fax 615-898-2530

From: [] On Behalf Of Moshiri, Farhad
Sent: Thursday, April 23, 2009 1:17 PM
Subject: [Videolib] An uncommon question
Dear colleagues,

This question may sound strange, but it is important for me to find an answer. We have a listening room at the library with headphones attached to the TV monitors. Unfortunately, our patrons do not follow the library's policy of not disconnecting the headphones. They use the TV's speakers with high volume and disturb other patrons. Did you have the same problem? How did you solve it?

Farhad Moshiri
AV Librarian
University of the Incarnate Word
San Antonio, TX
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Received on Thu Apr 23 13:44:57 2009

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