Re: [Videolib] Pet peaves with orders from libraries

Jerry Notaro (notaro@stpt.usf.edu)
Mon, 23 Apr 2007 15:39:17 -0400

Jessica,

Please remember that you work for a private company. Many of us MUST follow
these silly procedures and use forms because it is what a particular public
institution insists on us following.

Jerry

> Two quick question guys
> I often get those standard little PO forms for DVD/VHS orders and in MANY
> cases there is NO phone or e mail. I see no reason for me to spend time
> returning an order that we no longer carry or never carried because the
> library did not check not to mention maybe the title is out of stock for a
> while etc. Bottom line if the order has nothing on it for me to contact them
> with a problem other than an address than I just toss it. Why don't ALL of
> these have phone and or e mail
>
> Second problem. I am just getting snowed over with W=9 forms which would be
> OK if I had not done business with the institution in the last year or two
> How often do these things have to be done? None of our info has changed in
> the last 20 years. Why don't we stay on file ?
>
> In a related problem , I generally will not fill out anything more than a
> W-9 and perhaps a one page basic info. Beyond that it is NOT worth it to us
> for what is often a one item order for $30.
>
>
>
>
>
> Jessica Rosner
> Kino International
> 333 W 39th St. 503
> NY NY 10018
> jrosner@kino.com
> 212-629-6880
>
>
> VIDEOLIB is intended to encourage the broad and lively discussion of issues
> relating to the selection, evaluation, acquisition,bibliographic control,
> preservation, and use of current and evolving video formats in libraries and
> related institutions. It is hoped that the list will serve as an effective
> working tool for video librarians, as well as a channel of communication
> between libraries,educational institutions, and video producers and
> distributors.

VIDEOLIB is intended to encourage the broad and lively discussion of issues relating to the selection, evaluation, acquisition,bibliographic control, preservation, and use of current and evolving video formats in libraries and related institutions. It is hoped that the list will serve as an effective working tool for video librarians, as well as a channel of communication between libraries,educational institutions, and video producers and distributors.