RE: [Videolib] academic libraries - media on open shelves

Lorraine (llklok@hkucc.hku.hk)
Thu, 22 Mar 2007 12:18:40 +0800

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Hi, Joanna,


We have started to shift most of our media collection to the open stacks
since Sept 2004 in the University of Hong Kong Libraries The usage
statistics went up for both in house use and checkouts. We have more users
coming in and out of our collection now than before. Users can browse for
anything on the open shelves and watch whatever they want at the carrels
provided. We put up signs to alert them to be considerate too. Before,
users had to rely on the bibliographical flyers that I updated and put on
our counter/website for information though we do have a website to introduce
our collection as well.


Well, opposition in all things. There are pros and cons in everything.
However, I think putting out the collection to open is good because users
can look for things easier. That may arouse their interests in other media
collection. The collection gets messy the minute our staff tidy it up
though. In fact, the messiest area is found to be the movie section and so
we put same color stickers for a range of call numbers so that staff can put
movies with same color stickers on the same bay without having to shelf them
in the exact order which never exist after a minute. Now it works better
and looks neater.


Because our book collection is using 3M security, that left us with no
choice. So, we went by 3M security too. Due to our budget constraint, we
could afford to buy a pair of second hand 3M gates for our collection. Then
we purchased the 3M security tapes for DVD, VCD/CD and VHS. Since there are
no security tapes for sound cassettes and LDs, so we decided not to place
them on open shelves. We also left the kits behind the counter because we
worried that kits consist of so many parts and we may miss out some in the
process of checking out. We file our media collection by formats here for
easy shelving, space saviing and browsing. Like I said, we don't have much
money for the project, we just waited for surplus furniture from other parts
of the university and we were lucky to get some compact storage which we
turned them into stacks permanently in our collection. They are pretty neat
in that they are deeper than regular shelves, sturdy and in fact nicer
looking than the regular book shelves. Apart from these compact storage,
we tailor-made some cabinets to house VCD and CDs, In order not to confuse
users and our staff who do the shelving, we added the format of the media at
the back of the call numbers so that users know what player they should use
and our staff know where to reshelf the materials.


Once the security was arrived, we taped the security in by ourselves during
the summer while for the new addictions from then on, we instruct the
cataloguing people to place security. Those that were tattle taped, we
placed them out on the open stacks. We were able to finish most of them by
Oct 2004 and completed in Dec. 2004. The loss rate is not very high. We
have around eighty something items missing out of forty-five thousand items.
The problem may be due to the second hand gate or the durability of the 3M
security tapes or simply our collection setting which we cannot do anything
to alter as yet. The users are basically good and we don't see any damage
done on purpose on the disc. One point is worthy of noticing is the hiding
of certain class related materials at times. That happens to books too,
right?


We do not have any self-checkout machines as yet. That is a bit more
complicated.


My two cents

Lorraine Lok

AV & Reserve Librarian

University of Hong Kong Libraries
Pokfulam Road

Hong Kong



_____

From: owner-videolib@lists.berkeley.edu
[mailto:owner-videolib@lists.berkeley.edu] On Behalf Of Joanna Duy
Sent: Thursday, March 22, 2007 5:10 AM
To: videolib@lists.berkeley.edu
Subject: [Videolib] academic libraries - media on open shelves


Hello-


I am writing from Concordia University, a large academic university in
Montreal, Canada. We are exploring ways to make our media collections more
browsable to users, and one thing we're considering is moving the collection
(or some of it) into a publicly accessible area (currently it's all behind a
service desk; users have to come and ask for a title).


It would be great to hear from other academic libraries that have media
collections that are browsable and/or in "open stacks". How does it work for
you? What part of your collection is available in this way? Are people able
to use self-checkout machines to check out materials? How do you secure
media materials and do you know your loss rate? I know a rather large number
of public libraries shelve in open stacks, but I'm particularly interested
to hear from academic libraries.


Thanks very much-

Joanna Duy


--
Joanna Duy
Head, Periodicals and Media Services
Concordia University Libraries
Webster Library, LB 345
1400 de Maisonneuve West
Montreal, Quebec, Canada H3G 1M8
Phone: (514) 848-2424 ex. 7746
E-mail:  <mailto:joanna.duy@concordia.ca> joanna.duy@concordia.ca

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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>Hi, = Joanna,<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>We have started to shift most of = our media collection to the open stacks since Sept 2004 in the University of Hong = Kong Libraries &nbsp;The usage statistics went up for both in house use and = checkouts.&nbsp;&nbsp; We have more users coming in and out of our collection now than before. = &nbsp;Users can browse for anything on the open shelves and watch whatever they want = at the carrels provided. We put up signs to alert them to be considerate too. = &nbsp;Before, users had to rely on the bibliographical flyers that I updated and put = on our counter/website for information though we do have a website to introduce = our collection as well.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>Well, opposition in all = things.&nbsp; There are pros and cons in everything.&nbsp; However, I think putting out the collection to open is good because users can look for things = easier.&nbsp; That may arouse their interests in other media collection. &nbsp;The = collection gets messy the minute our staff tidy it up though. &nbsp;In fact, the = messiest area is found to be the movie section and so we put same color stickers for a = range of call numbers so that staff can put movies with same color stickers on = the same bay without having to shelf them in the exact order which never = exist after a minute.&nbsp; &nbsp;&nbsp;Now it works better and looks = neater.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>Because our book collection is = using 3M security, that left us with no choice. &nbsp;So, we went by 3M security too.&nbsp; Due to our budget constraint, we could afford to buy a pair = of second hand 3M gates for our collection. &nbsp;Then we purchased the 3M = security tapes for DVD, VCD/CD and VHS. &nbsp;Since there are no security tapes for = sound cassettes and LDs, so we decided not to place them on open shelves. = &nbsp;We also left the kits behind the counter because we worried that kits = consist of so many parts and we may miss out some in the process of checking out. = &nbsp;We file our media collection by formats here for easy shelving, space = saviing and browsing. &nbsp;&nbsp;Like I said, we don&#8217;t have much money for = the project, we just waited for surplus furniture from other parts of the university and we were lucky to get some compact storage which we turned = them into stacks permanently in our collection. &nbsp;They are pretty neat in = that they are deeper than regular shelves, sturdy and in fact nicer looking = than the regular book shelves. &nbsp;&nbsp;Apart from these compact storage, we tailor-made some cabinets to house VCD and CDs, &nbsp;In order not to = confuse users and our staff who do the shelving, we added the format of the = media at the back of the call numbers so that users know what player they should = use and our staff know where to reshelf the materials.&nbsp; = <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>Once the security was arrived, we = taped the security in by ourselves during the summer while for the new = addictions from then on, we instruct the cataloguing people to place security. = &nbsp;Those that were tattle taped, we placed them out on the open stacks.&nbsp; = &nbsp;We were able to finish most of them by Oct 2004 and completed in Dec. 2004. = &nbsp;The loss rate is not very high.&nbsp; We have around eighty something items = missing out of forty-five thousand items. &nbsp;The problem may be due to the = second hand gate or the durability of the 3M security tapes or simply our = collection setting which we cannot do anything to alter as yet. &nbsp;&nbsp;The users are basically good and we don&#8217;t see any damage done on purpose on the = disc. &nbsp;One point is worthy of noticing is the hiding of certain class related = materials at times. &nbsp;That happens to books too, = right?<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>We do not have any self-checkout = machines as yet. &nbsp;That is a bit more = complicated.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>My two = cents<o:p></o:p></span></font></p>

<p class=3DMsoNormal><st1:place w:st=3D"on"><st1:State w:st=3D"on"><font = size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size:10.0pt;font-family:Arial; color:navy'>Lorraine</span></font></st1:State></st1:place><font = size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size:10.0pt;font-family:Arial; color:navy'> Lok<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'>AV &amp; Reserve = Librarian<o:p></o:p></span></font></p>

<p class=3DMsoNormal><st1:place w:st=3D"on"><st1:PlaceType = w:st=3D"on"><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size:10.0pt;font-family:Arial; color:navy'>University</span></font></st1:PlaceType><font size=3D2 = color=3Dnavy face=3DArial><span = style=3D'font-size:10.0pt;font-family:Arial;color:navy'> of = <st1:PlaceName w:st=3D"on">Hong Kong</st1:PlaceName></span></font></st1:place><font = size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size:10.0pt;font-family:Arial; color:navy'> Libraries<br> <st1:Street w:st=3D"on"><st1:address w:st=3D"on">Pokfulam = Road</st1:address></st1:Street><o:p></o:p></span></font></p>

<p class=3DMsoNormal><st1:place w:st=3D"on"><font size=3D2 color=3Dnavy = face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Hong = Kong</span></font></st1:place><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size:10.0pt;font-family:Arial; color:navy'><o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span = style=3D'font-size: 10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

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<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span = style=3D'font-size:10.0pt; font-family:Tahoma;font-weight:bold'>From:</span></font></b><font = size=3D2 face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'> = owner-<st1:PersonName w:st=3D"on">videolib@lists.berkeley.edu</st1:PersonName> = [mailto:owner-<st1:PersonName w:st=3D"on">videolib@lists.berkeley.edu</st1:PersonName>] <b><span style=3D'font-weight:bold'>On Behalf Of </span></b>Joanna Duy<br> <b><span style=3D'font-weight:bold'>Sent:</span></b> Thursday, March 22, = 2007 5:10 AM<br> <b><span style=3D'font-weight:bold'>To:</span></b> <st1:PersonName = w:st=3D"on">videolib@lists.berkeley.edu</st1:PersonName><br> <b><span style=3D'font-weight:bold'>Subject:</span></b> [Videolib] = academic libraries - media on open shelves</span></font><o:p></o:p></p>

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<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span = style=3D'font-size: 12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>Hello-<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>I am writing from <st1:PlaceName = w:st=3D"on">Concordia</st1:PlaceName> <st1:PlaceType w:st=3D"on">University</st1:PlaceType>, a large academic university in <st1:place w:st=3D"on"><st1:City = w:st=3D"on">Montreal</st1:City>, <st1:country-region w:st=3D"on">Canada</st1:country-region></st1:place>. We are exploring = ways to make our media collections more browsable to users, and one thing we&#8217;re considering is moving the collection (or some of it) into a publicly = accessible area (currently it&#8217;s all behind a service desk; users have to come = and ask for a title). <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>It would be great to hear from other academic = libraries that have media collections that are browsable and/or in &#8220;open = stacks&#8221;. How does it work for you? What part of your collection is available in = this way? Are people able to use self-checkout machines to check out = materials? How do you secure media materials and do you know your loss rate? I know a = rather large number of public libraries shelve in open stacks, but I&#8217;m particularly interested to hear from academic libraries. = <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>Thanks very much-<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>Joanna Duy<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>--<br> Joanna Duy<br> Head, Periodicals and Media Services<br> <st1:place w:st=3D"on"><st1:PlaceName = w:st=3D"on">Concordia</st1:PlaceName> <st1:PlaceType w:st=3D"on">University</st1:PlaceType></st1:place> Libraries<br> Webster Library, LB 345<br> 1400 de Maisonneuve West<br> <st1:place w:st=3D"on"><st1:City w:st=3D"on">Montreal</st1:City>, = <st1:State w:st=3D"on">Quebec</st1:State>, <st1:country-region w:st=3D"on">Canada</st1:country-region> = <st1:PostalCode w:st=3D"on">H3G 1M8</st1:PostalCode></st1:place><br> Phone: (514) 848-2424 ex. 7746<br> E-mail: </span></font><a href=3D"mailto:joanna.duy@concordia.ca" title=3D"mailto:joanna.duy@concordia.ca"><font size=3D2 = face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'>joanna.duy@concordia.ca</spa= n></font></a><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span = style=3D'font-size: 12.0pt'><o:p>&nbsp;</o:p></span></font></p>

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