RE: [Videolib] Replacement Fees in Academic Libraries?

Lorraine (llklok@hkucc.hku.hk)
Thu, 1 Feb 2007 16:50:19 +0800

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Hi, there,


We charge the full price of the "lost" items whatever the price is plus the
processing fee. However, if user can purchase a legitimate replacement
copy, we will accept that and charge nothing. We are charging for the
damage items at our discretion because we have to make sure if the item is
solely damaged by the final user or not before charging.


Cheers

Lorraine Lok

AV & Reserve Librarian

University of Hong Kong Libraries

Pokfulam Road
Hong Kong


_____

From: owner-videolib@lists.berkeley.edu
[mailto:owner-videolib@lists.berkeley.edu] On Behalf Of Meghann Matwichuk
Sent: Wednesday, January 31, 2007 10:54 PM
To: videolib@lists.berkeley.edu
Subject: [Videolib] Replacement Fees in Academic Libraries?


Hello All,

A quick question for the academic librarians in the audience -- how do you
handle replacements of lost / damaged videos if you circulate to students?
Like most academic libraries, we have a number of very expensive titles in
our collection alongside the $15-$25 ones, and I can't imagine charging a
student full price replacement for these several hundred dollar titles for
an honest 'oops'... What seems to work best? A flat replacement cost?
Thanks in advance.

Best,

*************************
Meghann Matwichuk, M.S.
Senior Assistant Librarian
Instructional Media Collection Department
Morris Library, University of Delaware
181 S. College Ave.
Newark, DE 19717
(302) 831-1475

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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Hi, =
there,<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>We charge the full price of the =
&#8220;lost&#8221;
items whatever the price is plus the processing fee. &nbsp;However, if =
user can
purchase a legitimate replacement copy, we will accept that and charge =
nothing.
&nbsp;We are charging for the damage items at our discretion because we =
have to
make sure if the item is solely damaged by the final user or not before
charging.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Cheers<o:p></o:p></span></font></p>

<p class=3DMsoNormal><st1:State w:st=3D"on"><st1:place w:st=3D"on"><font =
size=3D2
color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial;
color:navy'>Lorraine</span></font></st1:place></st1:State><font =
size=3D2
color=3Dnavy face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial;
color:navy'> Lok<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>AV &amp; Reserve =
Librarian<o:p></o:p></span></font></p>

<p class=3DMsoNormal><st1:place w:st=3D"on"><st1:PlaceType =
w:st=3D"on"><font size=3D2
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face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial;color:navy'> of =
<st1:PlaceName
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size=3D2
color=3Dnavy face=3DArial><span =
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<st1:place w:st=3D"on"><font size=3D2 color=3Dnavy face=3DArial><span =
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Kong</span></font></st1:place><font
size=3D2 color=3Dnavy face=3DArial><span =
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:bold'>From:</span></font></b><font
size=3D2 color=3Dblack face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma;
color:windowtext'> owner-videolib@lists.berkeley.edu
[mailto:owner-videolib@lists.berkeley.edu] <b><span =
style=3D'font-weight:bold'>On
Behalf Of </span></b>Meghann Matwichuk<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, January =
31, 2007
10:54 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> =
videolib@lists.berkeley.edu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> [Videolib] =
Replacement
Fees in Academic Libraries?</span></font><font color=3Dblack><span
style=3D'color:windowtext'><o:p></o:p></span></font></p>

</div>

<p class=3DMsoNormal><font size=3D3 color=3Dblack face=3D"Times New =
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style=3D'font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dblack face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt'>Hello All,<br>
<br>
A quick question for the academic librarians in the audience -- how do =
you
handle replacements of lost / damaged videos if you circulate to
students?&nbsp; Like most academic libraries, we have a number of very
expensive titles in our collection alongside the $15-$25 ones, and I =
can't
imagine charging a student full price replacement for these several =
hundred
dollar titles for an honest 'oops'...&nbsp; What seems to work =
best?&nbsp; A
flat replacement cost?&nbsp; Thanks in advance.<br>
<br>
Best,<br>
<br>
</span></font><font size=3D2 color=3D"#666666"><span =
style=3D'font-size:10.0pt;
color:#666666'>*************************<br>
Meghann Matwichuk, M.S.<br>
Senior Assistant Librarian<br>
Instructional Media Collection Department<br>
Morris Library, <st1:place w:st=3D"on"><st1:PlaceType =
w:st=3D"on">University</st1:PlaceType>
of <st1:PlaceName w:st=3D"on">Delaware</st1:PlaceName></st1:place><br>
<st1:Street w:st=3D"on"><st1:address w:st=3D"on">181 S. College =
Ave.</st1:address></st1:Street><br>
<st1:place w:st=3D"on"><st1:City w:st=3D"on">Newark</st1:City>, =
<st1:State w:st=3D"on">DE</st1:State>
<st1:PostalCode w:st=3D"on">19717</st1:PostalCode></st1:place><br>
(302) 831-1475</span></font><o:p></o:p></p>

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