RE: [Videolib] Replacement Fees in Academic Libraries?

Brewer, Michael (brewerm@u.library.arizona.edu)
Wed, 31 Jan 2007 09:02:27 -0700

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In reply to: Meghann Matwichuk: "[Videolib] Replacement Fees in Academic Libraries?"
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Meghann,=20

=20

We have a flat replacement fee for all lost/damaged items. However, if
the customer can replace the item with an acceptable replacement, we
just charge a processing fee.=20

=20

Michael Brewer

Slavic Studies, German Studies & Media Arts Librarian

University of Arizona Library=20

brewerm@u.library.arizona.edu

________________________________

From: owner-videolib@lists.berkeley.edu
[mailto:owner-videolib@lists.berkeley.edu] On Behalf Of Meghann
Matwichuk
Sent: Wednesday, January 31, 2007 7:54 AM
To: videolib@lists.berkeley.edu
Subject: [Videolib] Replacement Fees in Academic Libraries?

=20

Hello All,

A quick question for the academic librarians in the audience -- how do
you handle replacements of lost / damaged videos if you circulate to
students? Like most academic libraries, we have a number of very
expensive titles in our collection alongside the $15-$25 ones, and I
can't imagine charging a student full price replacement for these
several hundred dollar titles for an honest 'oops'... What seems to
work best? A flat replacement cost? Thanks in advance.

Best,

*************************
Meghann Matwichuk, M.S.
Senior Assistant Librarian
Instructional Media Collection Department
Morris Library, University of Delaware
181 S. College Ave.
Newark, DE 19717
(302) 831-1475

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Meghann, =
<o:p></o:p>

<o:p> </o:p>

We have a flat replacement fee for =
all
lost/damaged items.  However, if the customer can replace the item =
with an
acceptable replacement, we just charge a processing fee. =
<o:p></o:p>

<o:p> </o:p>

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Michael
Brewer<o:p></o:p>

Slavic
Studies, German Studies & Media Arts =
Librarian<o:p></o:p>

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From: owner-videolib@lists.berkeley.edu
[mailto:owner-videolib@lists.berkeley.edu] On
Behalf Of Meghann Matwichuk 
Sent: Wednesday, January =
31, 2007
7:54 AM 
To: =
videolib@lists.berkeley.edu 
Subject: [Videolib] =
Replacement
Fees in Academic Libraries?<o:p></o:p>

</div>

<o:p> </o:p>

Hello All, 
 
A quick question for the academic librarians in the audience -- how do =
you
handle replacements of lost / damaged videos if you circulate to =
students? 
Like most academic libraries, we have a number of very expensive titles =
in our
collection alongside the $15-$25 ones, and I can't imagine charging a =
student
full price replacement for these several hundred dollar titles for an =
honest
'oops'...  What seems to work best?  A flat replacement =
cost? 
Thanks in advance. 
 
Best, 
 
************************* 
Meghann Matwichuk, M.S. 
Senior Assistant Librarian 
Instructional Media Collection Department 
Morris Library, University of Delaware 
181 S. College Ave. 
Newark, DE 19717 
(302) 831-1475<o:p></o:p>

</div>

</body>

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VIDEOLIB is intended to encourage the broad and lively discussion of issues relating to the selection, evaluation, acquisition,bibliographic control, preservation, and use of current and evolving video formats in libraries and related institutions. It is hoped that the list will serve as an effective working tool for video librarians, as well as a channel of communication between libraries,educational institutions, and video producers and distributors.

In reply to: Meghann Matwichuk: "[Videolib] Replacement Fees in Academic Libraries?"
Next in thread: Karsten, Eileen: "RE: [Videolib] Replacement Fees in Academic Libraries?"