RE: [Videolib] Replacement Fees in Academic Libraries?

Brewer, Michael (brewerm@u.library.arizona.edu)
Wed, 31 Jan 2007 09:02:27 -0700

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Meghann,=20

=20

We have a flat replacement fee for all lost/damaged items. However, if
the customer can replace the item with an acceptable replacement, we
just charge a processing fee.=20

=20

Michael Brewer

Slavic Studies, German Studies & Media Arts Librarian

University of Arizona Library=20

brewerm@u.library.arizona.edu

________________________________

From: owner-videolib@lists.berkeley.edu
[mailto:owner-videolib@lists.berkeley.edu] On Behalf Of Meghann
Matwichuk
Sent: Wednesday, January 31, 2007 7:54 AM
To: videolib@lists.berkeley.edu
Subject: [Videolib] Replacement Fees in Academic Libraries?

=20

Hello All,

A quick question for the academic librarians in the audience -- how do
you handle replacements of lost / damaged videos if you circulate to
students? Like most academic libraries, we have a number of very
expensive titles in our collection alongside the $15-$25 ones, and I
can't imagine charging a student full price replacement for these
several hundred dollar titles for an honest 'oops'... What seems to
work best? A flat replacement cost? Thanks in advance.

Best,

*************************
Meghann Matwichuk, M.S.
Senior Assistant Librarian
Instructional Media Collection Department
Morris Library, University of Delaware
181 S. College Ave.
Newark, DE 19717
(302) 831-1475

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<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>We have a flat replacement fee for =
all
lost/damaged items.&nbsp; However, if the customer can replace the item =
with an
acceptable replacement, we just charge a processing fee. =
<o:p></o:p></span></font></p>

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face=3DArial><span =
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Studies, German Studies &amp; Media Arts =
Librarian</span></font><o:p></o:p></p>

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size=3D2 color=3Dblack face=3DTahoma><span =
style=3D'font-size:10.0pt;font-family:Tahoma;
color:windowtext'> owner-videolib@lists.berkeley.edu
[mailto:owner-videolib@lists.berkeley.edu] <b><span =
style=3D'font-weight:bold'>On
Behalf Of </span></b>Meghann Matwichuk<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Wednesday, January =
31, 2007
7:54 AM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> =
videolib@lists.berkeley.edu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> [Videolib] =
Replacement
Fees in Academic Libraries?</span></font><font color=3Dblack><span
style=3D'color:windowtext'><o:p></o:p></span></font></p>

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<p class=3DMsoNormal><font size=3D3 color=3Dblack face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt'>Hello All,<br>
<br>
A quick question for the academic librarians in the audience -- how do =
you
handle replacements of lost / damaged videos if you circulate to =
students?&nbsp;
Like most academic libraries, we have a number of very expensive titles =
in our
collection alongside the $15-$25 ones, and I can't imagine charging a =
student
full price replacement for these several hundred dollar titles for an =
honest
'oops'...&nbsp; What seems to work best?&nbsp; A flat replacement =
cost?&nbsp;
Thanks in advance.<br>
<br>
Best,<br>
<br>
</span></font><font size=3D2 color=3D"#666666"><span =
style=3D'font-size:10.0pt;
color:#666666'>*************************<br>
Meghann Matwichuk, M.S.<br>
Senior Assistant Librarian<br>
Instructional Media Collection Department<br>
Morris Library, University of Delaware<br>
181 S. College Ave.<br>
Newark, DE 19717<br>
(302) 831-1475</span></font><o:p></o:p></p>

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