RE: [Videolib] dvd replacements

Kathy Olsen (kaolsen@browardlibrary.org)
Fri, 09 Jun 2006 09:26:51 -0400

We charge the replacement cost (with discount) or our actual cost if it's no longer available. We also charge a $10 processing fee.

Kathy Olsen, Collection Development Librarian
Collection Management Unit, Libraries Division
A Service of the Broward County Board of County Commissioners
954-497-3661 x226 (phone)
954-497-3657 (fax)
kaolsen@browardlibrary.org
Broward County Library
Remote Operations Center
3718 W. Oakland Park Blvd.
Lauderdale Lakes, FL 33311

>>> SkarraM@lac.losalamos.nm.us 06/08/06 3:40 PM >>>
Thanks for the hints so far. One other question, do you charge what you actually paid for it (with discount) and do you add a processing fee?

For lost or damaged titles, patrons pay the cost of the item. If it is
a multiple disc set, and one disc is lost/damaged AND I can find a
replacement listed at Midwest, they would pay the cost of the single
disc. If a replacement disc is not available, the patron would be
charged for the entire title. Hope this helps

Becky Tatar
Periodicals/Audiovisuals
Aurora Public Library
1 E. Benton Street
Aurora, IL 60505
Phone: 630-264-4100
FAX: 630-896-3209
bltata@aurora.lib.il.us
www.aurora.lib.il.us

-----Original Message-----
From: owner-videolib@lists.berkeley.edu
[mailto:owner-videolib@lists.berkeley.edu] On Behalf Of Skarra, Mary
Sent: Wednesday, June 07, 2006 5:36 PM
To: videolib@lists.berkeley.edu
Subject: [Videolib] dvd replacements

Would some of you weigh in on your replacement/payment policy for
lost/damaged dvds? Also what do you charge for a single disc missing
from a multiple disc set?

Thanks,

Mary Skarra
Mesa Public Library
2400 Central Ave
Los Alamos, NM 87544
(505)662-8250
skarram@lac.losalamos.nm.us

VIDEOLIB is intended to encourage the broad and lively discussion of
issues relating to the selection, evaluation, acquisition,bibliographic
control, preservation, and use of current and evolving video formats in
libraries and related institutions. It is hoped that the list will serve
as an effective working tool for video librarians, as well as a channel
of communication between libraries,educational institutions, and video
producers and distributors.

VIDEOLIB is intended to encourage the broad and lively discussion of issues relating to the selection, evaluation, acquisition,bibliographic control, preservation, and use of current and evolving video formats in libraries and related institutions. It is hoped that the list will serve as an effective working tool for video librarians, as well as a channel of communication between libraries,educational institutions, and video producers and distributors.

VIDEOLIB is intended to encourage the broad and lively discussion of issues relating to the selection, evaluation, acquisition,bibliographic control, preservation, and use of current and evolving video formats in libraries and related institutions. It is hoped that the list will serve as an effective working tool for video librarians, as well as a channel of communication between libraries,educational institutions, and video producers and distributors.

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VIDEOLIB is intended to encourage the broad and lively discussion of issues relating to the selection, evaluation, acquisition,bibliographic control, preservation, and use of current and evolving video formats in libraries and related institutions. It is hoped that the list will serve as an effective working tool for video librarians, as well as a channel of communication between libraries,educational institutions, and video producers and distributors.