Re: [Videolib] re: DVD-R - not a stable format - Much more

Jerry Notaro (notaro@stpt.usf.edu)
Mon, 20 Feb 2006 15:50:26 -0500

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> First, thanks to Mark Kopp for posting his article on this topic, it is v=
ery
> thorough and should help a lot of people.
>=20
> Also I wanted to add a perspective that I've maintained ever since CTC
> released its first DVD. No customer needs to have any concerns when order=
ing
> DVDs from CTC, each is produced with the highest quality.
>=20
> Some do take shortcuts in creating DVDs, and, yes, now those shortcuts ar=
e
> beginning to surface, as educators or patrons begin to use the DVDs of le=
sser
> quality. However, those DVDs of lesser quality should not be used to frig=
hten
> customers away. As a producing-distributor, I never take shortcuts when i=
t
> comes to creating DVDs or Digital Files. Some may take shortcuts by not
> creating menus for their DVDs, some may use less expensive DVDs as master=
s,
> some may not use the best machines to duplicate their DVDs, some may not
> encode the DVDs at the highest quality. These are key reasons why a lot o=
f
> those DVDs of lesser quality don't work on DVD players. Taking shortcuts =
may
> save them some money upfront, but in the long run it's not a good decisio=
n,
> it's not good business. Customers can be assured that CTC takes no shortc=
uts
> when producing its DVDs.
>=20
> As this article confirmed, creating a DVD is not a 100% guarantee that it=
will
> work on every player, and for that reason CTC will replace any DVD that m=
ay
> not work for up to a year Free of Charge; however, because of the high
> standards we use in creating our DVDs, our utilization % is extremely clo=
se to
> 100%.
>=20
Customers can increase the %s by working with vendors who don't take
shortcuts and who guarantee a replacement for any possible incompatibility.

A great point Chip. Unfortunately, you are the exception. But your company=B9=
s
dedication to quality and service is well known, and has served you well.

Jerry

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Re: [Videolib] re: DVD-R - not a stable format - Much more stable, i= f shortcuts not taken

First, thanks to Mark Kopp for posting his article on this topic, i= t is very thorough and should help a lot of people.

Also I wanted to add a pers= pective that I've maintained ever since CTC released its first DVD. No custo= mer needs to have any concerns when ordering DVDs from CTC, each is produced= with the highest quality.

Some do take shortcuts in c= reating DVDs, and, yes, now those shortcuts are beginning to surface, as edu= cators or patrons begin to use the DVDs of lesser quality. However, those DV= Ds of lesser quality should not be used to frighten customers away. As a pro= ducing-distributor, I never take shortcuts when it comes to creating DVDs or= Digital Files. Some may take shortcuts by not creating menus for their DVDs= , some may use less expensive DVDs as masters, some may not use the best mac= hines to duplicate their DVDs, some may not encode the DVDs at the highest q= uality. These are key reasons why a lot of those DVDs of lesser quality don'= t work on DVD players. Taking shortcuts may save them some money upfront, bu= t in the long run it's not a good decision, it's not good business. Customer= s can be assured that CTC takes no shortcuts when producing its DVDs.

As this article confirmed, = creating a DVD is not a 100% guarantee that it will work on every player, an= d for that reason CTC will replace any DVD that may not work for up to a yea= r Free of Charge; however, because of the high standards we use in creating = our DVDs, our utilization % is extremely close to 100%.

Customers can increase the %s by working with vendor= s who don't take shortcuts and who guarantee a replacement for any possible = incompatibility.

A great point Chip. Unfortunately, you are the exception. But your company&= #8217;s dedication to quality and service is well known, and has served you = well.

Jerry

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