[Videolib] Wireless networks in libraries

Andrews, Sarah E (sarah-andrews@uiowa.edu)
Mon, 13 Dec 2004 14:46:54 -0600

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Here are answers for my library. =20

=20

=20

Do you have a two-tiered network - one for admin/staff; one for in-house

patron use (filtered) and then another for wireless (unfiltered or

filtered)?=20

=20

No.

=20

Do you have all staff/some staff trained in assisting patrons to setup
their

wireless PCs for the network? =20

=20

One department at the library provides limited support. None of the
other branch libraries or public services units provide any technical
support. All of that is done by central academic computing.

=20

Do you loan out equipment (laptops) to

patrons in-house; if so, how many units (fee/free.)=20

The library loans out fewer than two dozen among three locations-no
fees. Central academic computing checks out laptops at several student
computing labs (available to students only-no fees since the labs are
funded by students). Since the largest student computing lab on campus
is in the library, most library patrons check out their laptop from the
lab.

=20

If unfiltered access and patrons are using their own PCs - how do you
deal

with patron's accessing objectionable (don't read pornographic,
necessarily

here) sites using their own equipment, albiet in a public building?
Anyone

willing to share their policy with me? =20

=20

Library staff have the authority to intervene if a patron is exhibiting
unruly or disruptive behavior, irrespective of whether the material
being viewed may be offensive to some. =20

=20

Any recommendations regarding equipment? Working in a concrete/steel

building with lots of walls/floors - probably 802.11g is best? Where do
you

position your sending unit(s) for optimal reception? =20

=20

The networking folks did a site analysis in order to determine most
effective placement.

=20

How do you handle troubleshooting? Viruses/spyware, downloaded computer

programs, etc. - any differently from your wired network - esp. because

these are patron's PCs? =20

=20

The only difference is that if a vulnerable or compromised machine is
detected on the wireless network, the MAC address is disabled, whereas
if it is detected on the wired network, the port is disabled.

=20

=20

Sarah Andrews

University of Iowa Libraries

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<p class=3DMsoPlainText><font size=3D2 color=3Dnavy face=3D"Courier =
New"><span
style=3D'font-size:10.0pt;color:navy'>Here are answers for my =
library.&nbsp; <o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 color=3Dnavy face=3D"Courier =
New"><span
style=3D'font-size:10.0pt;color:navy'><o:p>&nbsp;</o:p></span></font></p>=

<p class=3DMsoPlainText><font size=3D2 color=3Dnavy face=3D"Courier =
New"><span
style=3D'font-size:10.0pt;color:navy'><o:p>&nbsp;</o:p></span></font></p>=

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>Do you have a two-tiered network - one for admin/staff; one for
in-house<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>patron use (filtered) and then another for wireless (unfiltered =
or<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>filtered)?&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>&nbsp;No.<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>Do you have all staff/some staff trained in assisting patrons to =
setup
their<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>wireless PCs for the network?&nbsp; =
<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>One department at the library provides limited support.&nbsp; =
None of
the other branch libraries or public services units provide any =
technical
support.&nbsp; All of that is done by central academic =
computing.<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>Do you loan out equipment (laptops) =
to<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>patrons in-house; if so, how many units =
(fee/free.)&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>&nbsp;The library loans out fewer than two dozen among three =
locations&#8212;no
fees.&nbsp; Central academic computing checks out laptops at several =
student
computing labs (available to students only&#8212;no fees since the labs =
are
funded by students).&nbsp; Since the largest student computing lab on =
campus is
in the library, most library patrons check out their laptop from the =
lab.<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>If unfiltered access and patrons are using their own PCs - how =
do you
deal<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>with patron's accessing objectionable (don't read pornographic, =
necessarily<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>here) sites using their own equipment, albiet in a public
building?&nbsp; Anyone<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>willing to share their policy with me?&nbsp;&nbsp;&nbsp; =
<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>Library staff have the authority to intervene if a patron is =
exhibiting
unruly or disruptive behavior, irrespective of whether the material =
being
viewed may be offensive to some.&nbsp; <o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>Any recommendations regarding equipment?&nbsp; Working in a
concrete/steel<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>building with lots of walls/floors - probably 802.11g is =
best?&nbsp;
Where do you<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>position your sending unit(s) for optimal reception?&nbsp; =
<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>The networking folks did a site analysis in order to determine =
most
effective placement.<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>How do you handle troubleshooting?&nbsp; Viruses/spyware, =
downloaded
computer<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>programs, etc. - any differently from your wired network - esp. =
because<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>these are patron's PCs?&nbsp; <o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'>The only difference is that if a vulnerable or compromised =
machine is
detected on the wireless network, the MAC address is disabled, whereas =
if it is
detected on the wired network, the port is =
disabled.<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoPlainText><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Sarah Andrews<o:p></o:p></span></font></p>

<p class=3DMsoPlainText><st1:place w:st=3D"on"><st1:PlaceType =
w:st=3D"on"><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>University</span></font></st=
1:PlaceType><font
face=3DArial><span style=3D'font-family:Arial'> of <st1:PlaceName =
w:st=3D"on">Iowa</st1:PlaceName></span></font></st1:place><font
face=3DArial><span style=3D'font-family:Arial'> =
Libraries<o:p></o:p></span></font></p>

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