[Videolib] Re: Disc-Go-Pod (David Wright)

Thu, 15 Jul 2004 21:08:27 -0000 (UTC)


I would love to have a copy of the article for our upcoming links section
on our website -assuming it wouldn't infringe on any rights. I also
wanted to correct a couple of comments in the disc repair references I
have recently seen.

The ECO Sr and Azura One Touch Pro models are not $3,000 to $4,000. The
initial cost of these automated multiple repair units is $15,000 to
$16,000. I know both RTI and Azura continue to indicate that pricing on
these units will increase shortly. This doesn't include the ongoing cost
of maintenance and supplies. While the single discs machines are indeed
much less expensive, the ongoing supplies and labor costs make these
machines more expensive in the long run! Obviously, you have to be
repairing a large number of discs to justify the cost of the automated

Also, I was curious if you have considered writing an article evaluating
the idea of outsourcing and vendors for disc repair service. We seem to
service a significant number of accounts that send us 50 to 100 discs a
year. The cost of the machines, time commitments and training necessary,
coupled with the potential for inexperienced operator error leading to
lost discs seems to warrant consideration of this alternative.

I understand your comment regarding the frustration with the media itself.
I have often thought that societies acceptance of a seemingly improved
media format has led to our prosperity when in reality it seems that it
has end up costing society more to adapt this medium.

However, we have tested our pro machines to determine the potential number
of successful repair. Depending on how badly we have repeatedly scratched
them, they are capable of being repaired 7 to 15 times before the discs
seems to weaken to the point of required replacement. There are indeed
some discs that have been bent (wrecking the foil layer), gouged
(penetrating the foil) dropped (cracking edges or hubs) or simply run over
(before you laugh, I have a picture of one with actual tire tracks on the
disc!) that are not repairable. Still, we have in excess of a 98% success
rate on over 40,000 discs repaired year-to-date. I do believe there is
substantial improvement in the flat-on-flat, fully automated machines
versus the single disc "rounding" machines on the market.

Clearly the medium is going to be around for the forseeable future and I
think it is beneficial to all libraries to consider how they will deal
with this issue from a maintenance cost standpoint. I stand by my
previous claim that for most outsourcing is the most beneficial solution.

Look forward to your response (after tennis that is!).

David Wright