Re: [Videolib] AV in after hours drop boxes

Lori Stevens (STEVENLO@uvsc.edu)
Wed, 17 Dec 2003 11:18:32 -0700

Personally I hate drop boxes, but if I did away with them I would be flogged. Next best solution, we have an AV drop for videos and DVDs only. The cds MUST be returned to the desk or we charge the patron a $5 fine. We close the AV drop for about 6 weeks in July and August because of melt-down problems in 100+ degree weather.

Lori Stevens
Media Librarian
Utah Valley State College Library
Orem, Utah 84058

Buffy: "See, this is a school. And we have students
and they check out books. And then they learn things."

(Buffy the Vampire Slayer, 1997)

>>> john@krl.org 12/17/03 10:11AM >>>
Greetings,
Recently we've had a few expensive items damaged in our drop boxes. You know,
a heavier item lands on a lighter, more fragile item and you have to repair
it (if it can be repaired.) We have one drop box at each branch for all
formats.
The after hours drop boxes are a good service to patrons, but seem to require
a lot of library resources (i.e., repairing damaged cases/discs/tapes,
processing ALL AV in new, stronger cases, potential for theft and vandalism.)
We're weighing the benefits/liabilities of returning AV in drop boxes. What
are the policies at your system regarding AV returns? Are patrons allowed to
put AV in the drop boxes? Do you have a separate AV drop box? Is the patron
responsible for the item until it's discharged? Is damage occurring in the
drop box "written off"? Other?
Any feedback would be greatly appreciated. Thanks.
Regards,
John

John F. Fossett
Media Librarian
Kitsap Regional Library
(360)405-9101
john@krl.org

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