[Videolib] AV in after hours drop boxes

John F. Fossett (john@krl.org)
Wed, 17 Dec 2003 10:11:50 -0700

Greetings,
Recently we've had a few expensive items damaged in our drop boxes. You know,
a heavier item lands on a lighter, more fragile item and you have to repair
it (if it can be repaired.) We have one drop box at each branch for all
formats.
The after hours drop boxes are a good service to patrons, but seem to require
a lot of library resources (i.e., repairing damaged cases/discs/tapes,
processing ALL AV in new, stronger cases, potential for theft and vandalism.)
We're weighing the benefits/liabilities of returning AV in drop boxes. What
are the policies at your system regarding AV returns? Are patrons allowed to
put AV in the drop boxes? Do you have a separate AV drop box? Is the patron
responsible for the item until it's discharged? Is damage occurring in the
drop box "written off"? Other?
Any feedback would be greatly appreciated. Thanks.
Regards,
John

John F. Fossett
Media Librarian
Kitsap Regional Library
(360)405-9101
john@krl.org

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