Last year we ordered a title that was unsatisfactory according to our faculty. She said the contents were not as described in their brochure and that the said title was of no value to her for her classes. When we told the producer this, they not only made no concession but are still asking us to pay 5% to preview any of their other titles. Yes, we would have to issue a purchase order and would have 30 days to return it them and pay the 5% of the cost of the title(s). These are not cheap titles, they range in price from $170 to 250.
Collection Development Librarian
University of Montevallo
Montevallo, AL 35115
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