[Videolib] Previewing videos "on approval" charges/fee policy

Williams, Pauline (Williamp@montevallo.edu)
Thu, 18 Sep 2003 14:44:45 -0500

How do other academic libraries handle video previewing when the vendor/producer charges five percent of the cost of the video just to preview? Is this charged to the requestor's department budget or does the library have to absorb it? (I searched the Video archives and did not find anything about policy of previewing "on approval" videos.) Do you have a policy that covers this?

Last year we ordered a title that was unsatisfactory according to our faculty. She said the contents were not as described in their brochure and that the said title was of no value to her for her classes. When we told the producer this, they not only made no concession but are still asking us to pay 5% to preview any of their other titles. Yes, we would have to issue a purchase order and would have 30 days to return it them and pay the 5% of the cost of the title(s). These are not cheap titles, they range in price from $170 to 250.

Pauline Williams
Collection Development Librarian
Carmichael Library
University of Montevallo
Montevallo, AL 35115
williamp@montevallo.edu
205-665-6105

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