---------- Original Message ----------------------------------
From: "Renee Zurn" <email@example.com>
Date: Mon, 25 Aug 2003 16:04:40 -0500
>At the Duluth Public Library the patron is responsibility for
>extracting the item.
>So far this has only happened with VHS tapes that get stuck in their
>player. We have had some audio tapes shredded by cassette players but
>the aduio tape is usually removed by the patron. We do not extract the
>tape for them. We don't charge them for damaging the tape or give them
>a time limit to get the tape back to us. We make a note in their record
>so we know why that tape has not yet been returned.
>This policy was established when we first started circulating VHS
>tapes. We still get one or two stuck tapes a year and, so far, not many
>complaints about the policy. I think this policy was similar to our
>policy on library software; we did not assume any responsibility if the
>software damaged their equipment or did not work correct. That this
>risk was the patrons was clearly stated on all our software.
>Duluth Public Library
>Videolib mailing list
-- Donald Chauncey, Branch Administrator Miami-Dade Public Library System 101 W. Flagler Street Miami, FL 33130 305 375-5183 voice; 305 302-2202 cell; 305 372-6387 fax firstname.lastname@example.org-- _______________________________________________ Videolib mailing list Videolib@library.berkeley.edu http://www.lib.berkeley.edu/mailman/listinfo/videolib