[Videolib] (no subject)
Elise Vidal (Evidal@las-cruces.org)
Thu, 7 Aug 2003 18:48:42 -0600
I have a question concerning policy.
In the past we have charged the full replacement cost of a video set when the one of the videos from that set was
damaged or lost by a patron. Up now we have had no problems with this, usually the patron pays for the set and goes on their
merry way. Now we have a patron who wants the set if they pay it, the difficulty is we are waiting for volume 1 to be returned by yet another patron (it is very late). You see the problem, two patrons being charged the full replacement cost for one set. A great money maker but highly unethical. Yes, the video set was pulled as soon as patron 1 said it was lost, but volume was already checked out.
I would be interested in what other Libraries do, is the patron charged for the full set? If so do they get the rest of the set if they pay? Do you allow a patron to check out all the set at one time?
Also if anyone has any written policies concerning damage/fines on Media, Please send me a copy off list.
Thomas Branigan Memorial Library
Las Cruces NM 88001
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