Re: theft from collection

Linda Stevens (lstevens@hcpl.net)
Thu, 6 Mar 2003 07:41:39 -0800 (PST)

Our problem is with an identity thief. He steals mail from people and has
registered with at least six different library branches. In each account he
has entered the same phone number and mother's maiden name. He checks out
as many DVDs and videos as he can and then pawns them. We lost at least 138
items before someone caught on to the pattern and we changed our
registration policy.

Linda Stevens
Media Specialist
Harris County Public Library
8080 El Rio
Houston, TX 77054