Re: Damage caused by DVD cases

Delin, Peter (
Fri, 1 Mar 2002 03:52:16 -0800 (PST)

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Dear Lorraine,

try to get DVD cases without that push button typical for these AMARAY
BOXES and change the AMARAY BOXES. We had the same problem (please see
annexed mail) and now use DVD cases with buttons similar to those in CD
cases ("Jewel Box").

With kind regards
Peter Delin/Videolektorat

Lorraine schrieb:
> Dear All,
> Would any of you mind sharing your thoughts on how to prevent damage caused
> by DVD cases? We have a growing collection on DVDs and they can be checked
> out. Recently we found that many of these DVDs (specially the popular
> ones) are broken/damaged in the ring area in the middle. We suspect that
> it is caused by the forcible pulling of the DVD out from its case. Buying
> replacement copy is not the ultimate solution. We are now considering
> replacing these DVDs into the VCD cases which seems safer for the
> discs. Perhaps clients are more familiar to VCD cases than DVD
> cases. What do you think?
> Any idea will be highly appreciated.
> Lorraine Lok
> AV Librarian
> University of Hong Kong Libraries
> Pokfulam Road
> Hong Kong
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Dear Kate,

since the start with DVD we have exactly the same problem. I think it is
really a design flaw with these new boxes that are called in Europe
AMARAY CASE according to the firm that probably invented it. They have
this special PUSH BUTTON in the middle that is different from normal CD
JEWEL CASES. They promote it as an easy release mechanism but some
people probably don't realize the real function of this button and try
to take out the disc from the margin which results in a cracking around
the hub. Some of our DVD videos are destroyed in this way.

With kind regards
Peter Delin/Videolektorat

Zentral- und Landesbibliothek Berlin

Kate Vaux schrieb:
> Hi,
> I was wondering if others out there were experiencing similar problems to
> me. I have had some DVDs returned to me by borrowers who say they won't
> work. When I look at them I can see some cracking or chipping around the
> hub. The damage seems to have resulted from taking the DVD in and out of
> the case. Once the hub has a slight crack it gets worse as you return the
> DVD to the case.
> The cases are a little tricky to use and I'm certain that they are
> frequently handled with some force (after all, Library materials are
> treated with about the same respect as rental cars.....). I have never
> seen this problem occur with CDs or CD-ROMs and I'm certain that is because
> they are housed in different cases.
> Has anyone else had this damage to DVDs? Is this a real design flaw? Are
> some DVD cases better than others?
> Thanks,
> Kate
> ******************************************************************************
> Kate Vaux
> Media Information Librarian
> Room 420
> Media Collections
> Level 4, Education Resource Centre (ERC) Library
> The Information Division
> The University of Melbourne, Victoria 3010
> Australia
> email :
> Telephone : +61 3 8344 8650 or +61 3 8344 8316
> Facsimile : +61 3 9347 0974