I'm posting this message on behalf of an accreditation subcommittee.
Steven C. Matthew
S.E. Wimberly Library Media Center
Our Technical Services Department would like to analyze work flow,
especially for A-V materials, from ordering to the point when the item is
ready to circulate. Is anyone aware of any articles or studies? We are
especially interested in comparing what we do with some benchmarks, if there
are any out there to be compared with.
Any information and/or suggestions would be appreciated.