Re: Request for Information

LeeAnne Krause (LLKRAUSE@gwm.sc.edu)
Fri, 5 Oct 2001 08:21:15 -0700 (PDT)

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We have had a closed stacks policy for years, with very good results. It =
does mean that the staff has to personally retrieve materials for patrons, =
but then we don't have to worry about theft, mis-shelving or damage, =
either. It also has the added bonus of improving customer service, =
because patrons will then receive more personal attention from the staff. =
And no, we don't have a large staff, there's only 2 of us, and it still =
works well. =20

LeeAnne L. Krause
Manager of Educational Films
USC Film Library
803-777-2858
www.sc.edu/library/film.html

>>> hornbeck@jaguar.middlebury.edu 10/05/01 11:02AM >>>
Dear Videolibbers,
This is an urgent request for information/opinions on open stack v. closed
stack storage of videos in an academic library. If you have pros and cons
that you can share with me, I would really appreciate it.=20
Patty
_________________________________
Patricia Hornbeck
Middlebury College
Sunderland Language Center
Middlebury, VT 05753

(802)443-2268 phone
(802)443-2075 fax
Email: Hornbeck@middlebury.edu

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We have had a closed stacks policy for years, with very good results.  It does mean that the staff has to personally retrieve materials for patrons, but then we don't have to worry about theft, mis-shelving or damage, either.  It also has the added bonus of improving customer service, because patrons will then receive more personal attention from the staff.  And no, we don't have a large staff, there's only 2 of us, and it still works well. 
 
 
 
 
 
LeeAnne L. Krause
Manager of Educational Films
USC Film Library
803-777-2858
www.sc.edu/library/film.html
 


>>> hornbeck@jaguar.middlebury.edu 10/05/01 11:02AM >>>
Dear Videolibbers,
This is an urgent request for information/opinions on open stack v. closed
stack storage of videos in an academic library. If you have pros and cons
that you can share with me, I would really appreciate it.
Patty
_________________________________
Patricia Hornbeck
Middlebury College
Sunderland Language Center
Middlebury, VT 05753

(802)443-2268 phone
(802)443-2075 fax
Email: Hornbeck@middlebury.edu


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