There is a company called CRM that sells training videos, some of which do =
deal with customer service. Is this what you are looking for? You can =
check out their offerings at http://www.crmfilms.com
LeeAnne L. Krause
Manager of Educational Films
USC Film Library
>>> MHawkins@groupwise.swin.edu.au 07/17/01 07:47PM >>>
As I have not used this list for a long time I don't know if any of you =
have to purchase business videos. Mu position changed and I was not that =
involved with the video collection. Now however I have to pick up some =
work for a sick colleague and I need help with the following.
I have searched everywhere and found nothing on the following.
A video on 'Customer Relationship Management' commonly known as CRM.
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