Re: DVD Damage

Delin, Peter (
Tue, 19 Jun 2001 06:22:13 -0700 (PDT)

Dear Kate,

since the start with DVD we have exactly the same problem. I think it is
really a design flaw with these new boxes that are called in Europe
AMARAY CASE according to the firm that probably invented it. They have
this special PUSH BUTTON in the middle that is different from normal CD
JEWEL CASES. They promote it as an easy release mechanism but some
people probably don't realize the real function of this button and try
to take out the disc from the margin which results in a cracking around
the hub. Some of our DVD videos are destroyed in this way.

With kind regards
Peter Delin/Videolektorat

Zentral- und Landesbibliothek Berlin

Kate Vaux schrieb:
> Hi,
> I was wondering if others out there were experiencing similar problems to
> me. I have had some DVDs returned to me by borrowers who say they won't
> work. When I look at them I can see some cracking or chipping around the
> hub. The damage seems to have resulted from taking the DVD in and out of
> the case. Once the hub has a slight crack it gets worse as you return the
> DVD to the case.
> The cases are a little tricky to use and I'm certain that they are
> frequently handled with some force (after all, Library materials are
> treated with about the same respect as rental cars.....). I have never
> seen this problem occur with CDs or CD-ROMs and I'm certain that is because
> they are housed in different cases.
> Has anyone else had this damage to DVDs? Is this a real design flaw? Are
> some DVD cases better than others?
> Thanks,
> Kate
> ******************************************************************************
> Kate Vaux
> Media Information Librarian
> Room 420
> Media Collections
> Level 4, Education Resource Centre (ERC) Library
> The Information Division
> The University of Melbourne, Victoria 3010
> Australia
> email :
> Telephone : +61 3 8344 8650 or +61 3 8344 8316
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