The morals of the documentary are that focussed chaos succeeds, that the
group trial and error works better than the lone inventor, and you can't
build on just appropriate ideas; it's brainstorming outside of the box; in
fact, what "box"?
The documentary aired 2001-feb-08, and is probably called "Ideo's Winning
Industrial Design Process".
Stephen Davies
Mount Royal College, Calgary
mailto:sdavies@mtroyal.ca