Chicago Public Library
Michael Vollmar-Grone wrote:
> During recent months the number of last minute customers has increased
> dramatically. Since we're a closed-stack public library video
> collection, this has necessitated 10 minutes or so of daily overtime for
> the staff.
> How do other libraries handle the last-minute onslaught? One of the
> staff's suggestions is to stop checking out materials during the last 15
> minutes of the day, only accept returning items. Another proposal is to
> increase the number of staff on duty. A third thought is to turn off
> most of the lights and computers 15 minutes before closing.
> Can anyone offer methods that work and still maintain a welcoming
> atmosphere? Thanks!
> Michael Vollmar-Grone
> Amos Memorial Public Library
> 230 East North Street
> Sidney, Ohio 45365
> "Your Unique Video Source"
-- Mary Bonhomme Head, Media Express Chicago Public Library (312) 747-4103