Present : Bette Anton, Phyllis Bischof, Elizabeth Byrne, Nensi Brailo,
Katie Frohmberg (Chair), Cris Guerrero, Bernie Hurley, Ginny Irving,
Corliss Lee, Mark Mentges, Katherine Mitchell (meeting consultant),
Ralph Moon, Charlotte Rubens (recorder), Peter Soriano, Jutta Wiemhoff
Absent: Imani Abalos
Announcements :
Ellen Meltzer sent an announcement that Patricia Breivik is now the
University Librarian at San Jose State University, and asked if the PSC
would like to sponsor Pat to give a talk. PSC felt it would be more
appropriately referred to LAUC-B Research and Professional Development
Committee. Katie will suggest that to Ellen.
It was agreed that PSC will continue to meet on the first and third
Wednesday of each month from 1:00-3:00 in the Earth Sciences meeting room.
Katie will straighten out existing confusion regarding the length of terms
of some PSC members.
The next meeting will be November 3.
1) The minutes were accepted with minor corrections.
2) The following people were selected to be members of the Proxy Service
Task Force:
Fleur Helsinger
Oliver Heyer
Jeff Hjelt
Debbie Jan
Beth Weil
They will work with a few Unix Group programmers. Ralph indicated he
would expect the Task Force to complete their work by Spring Semester or
before the holiday closure in December.
Ralph asked for and received permission to appoint an additional task
force. The Library RoundTable wants the group to develop a draft of
on-screen documentation for the new public printing stations. The draft
will be sent to PSC for comment prior to presentation at RoundTable.
3) The draft charge for the Circulation Services Group was accepted with
two changes.
The Accepted text follows:
1. To facilitate communication and training among Circulation staff
library wide.
2. To act as a review body for the Public Services Council (PSC) when
focused input from Circulation staff is desired.
3. To identify the needs of Gladis automated circulation system users to
the PSC, including recommendations for system enhancements or changes.
4) Availability Studies - Katie distributed part of the 1981 Oberlin
Study. She talked about what "availability" means, what affects
"findability," and what is measurable (see p. 35 of the handout).
The model in the Oberlin Study was done using "known item" searching, and
if adopted, would be done several times per year.
Other factors which might be considered at UCB could include the NRLF,
interlibrary borrowing, or electronic resources. If this model is
adopted, several other things would need to be investigated, including UC
vs. non-UC users.
Jerry is going to appoint a Working Group whose charge will include to
investigate faculty discontent with the Gardner stack, availability and to
identify problems and make proposals.
PSC presented and discussed the Oberlin Study methodology, and is very
interested in the problem, as stated in our priorities. PSC decided to
wait to see what Jerry's charge to the Working Group is before discussing
again.
5) There was discussion of Katie's 10/19 proposed recommendations. It was
noted that we need to add "excellence" and "non-duplication of UC-wide
digital efforts" to the proposal. Phyllis and Elizabeth will further
develop the draft and send it to PSC via e-mail prior to the next meeting.
6) PSC discussed and agreed to pursue #1 and #2 from the 10/6 minutes
(Establish excellence in public service, and establish a structure and
principles for continually re-evaluating and redesigning the library web
site). We agreed that staff training is extremely important, but we will
pursue the first two items in the immediate/medium future.
7) Develop Action Plans - Katherine talked about options for taking action
and developing action plans. Katie will confirm with Jerry which things
may need to be referred to Cabinet. PSC decided to form two groups to
work on the two issues PSC wants to work on first (see 6. Above). Work
can be pursued simultaneously, with updates given at each meeting. Each
group would report back to PSC as a whole, any findings and
recommendations. PSC may ask the group to continue work, refer
recommendations to Cabinet, or implement ourselves. This way the whole of
PSC may work or focus on other issues (e.g. DLAC Report).
Katherine handed out Action Planning forms, and the group began to develop
the action plan for the Library Website Project. We agreed to the
following Issue/problem statement: Lack of usability of the library web
pages by UC's multiple constituencies limits their ability to take
advantage of UC's resources. Multiple solutions are needed for different
user groups that balance staff and patron needs.
Work on the rest of the action planning document will resume next meeting.