Present: Imani Abalos, Bette Anton, Phyllis Bischof, Nensi Brailo, Katie
Frohmberg (Chair), Ginny Irving, Corliss Lee, Mark Mentges (recorder)
Katherine Mitchell (meeting consultant), Charlotte Rubens, Peter Soriano,
Jutta Wiemhoff.
Absent: Bernie Hurley, Chris Guerrero
Guest: Rick Love (Circulation Supervisors)
1) Announcements:
Katie announced that Isabel Stirling will be taking over as PSC chair
shortly after her arrival on December 1st as AUL. Katie asked the group
to help make a training plan for her, and assist with the transition.
Katherine Mitchell announced that she will be offering a number of classes
for library staff on "Effective Meetings," and "Group Decision Making."
She will announce the dates and times soon.
Imani discussed the possibility of changing the time (or day) of the PSC
meeting, because of scheduling conflicts with three members of PSC. A
number of alternatives were discussed, and the possibility of moving the
time to 3-5pm was considered. Katie will poll members before the next
meeting.
2) Discussion of methods for setting high priorities (from Facilitator's
Guide to Participatory Decision-Making). - Most members of PSC liked the
method, but had some questions about the tabulation form used in the
previous meeting. There were some misunderstandings about the voting
process for high priorities, and the priorities spreadsheet. Some changes
were suggested.
Phyllis Bishof and Corliss Lee discussed a number of priority items from
the spreadsheet and suggested some items, which might be merged. Also,
#14 (Establish excellence in public service as a Library-wide goal) should
be a guiding principle of our entire priorities list, not a specific "to
do" item. They also felt that #118 (Coordinate resources among all UC
campuses to reduce costly duplication of online catalogs and databases)
should also be a guiding principle. The group discussed the undergraduate
library concept and rebuilding of Doe's reference collection and services,
and indorsed the concept of both.
3) Continuing discussion of medium and long-range projects to work on. -
Katie asked the group to review items on the list for clarification -
"what do these items mean to us." She asked the group to prioritize the
list and then work on the top two or three. She reassured the group that
other items would NOT fall off the list. The group reviewed the top 6
items (from votes taken at the last meeting) and Katherine Mitchell
assisted PSC with the prioritization. A great deal of discussion about
"Establishing Excellence" took place, and it was decided that this item
should include #16-22 from the list. (these items are more specific, and
include: setting standards for evaluation, levels of staffing, standards
for performance, guidelines for the evaluation of public service, and
revision of the public service policy manual)
A vote was taken, and the top three priority items were: #1. Establish
Excellence in Public Service (inclusive of 16-22), #2 (Web) Establish a
structure and principles for continually re-evaluating and redesigning the
library Web site, #3 (Training) Emphasize staff training programs,
including customer service training - facilitate staff attendance at
training sessions. PSC will work first on the top two items.
4) Rick Love discussed the Circulation Supervisor's Group, and it was
agreed by PSC that the Supervisors Group should continue to meet. He will
e-mail a revised charge to members of PSC for discussion at the next
meeting.
The next meeting will be held on October 20th.
A