Systems Office Information Handouts

The following handouts contain "how to" information on a variety of common questions faced by PC and Network users. Feel free to print out hard copies of any topic areas of interest to you.

Norton/ Windows

• move/copy/delete files on hard/floppy drives
• create/delete subdirectories on hard/floppy drives
• open and use several windows simultaneously
• change icons
• change wallpaper
• load new software
• format diskettes
• bring icons out from program groups onto the desktop
• change video resolution
• change printer selctions using Print Manager
• use the Help facility to find answers to questions
• use "Superfind" to search for a file on disk
• create new program groups
• create a PIF for DOS program

DOS

Use basic DOS commands:

• dir
• cd
• md/mkdir
• del/erase
• copy
• xcopy
• print
• ren
• print a PostScript file
• can you look at a DOS directory strucuture and understand its heirarchy?
• know what the autoexec.bat file is/does
• know what the config.sys file is/does
• know what ini files do
• know what a bat file is

Novell

• distinguish between your Novell account, your Library (UNIX) account and your cc:Mail account?
• discern the source of the problem to be Novell login failure (being NOT logged in) when having problems printing to a networked printer, or accessing cc:Mail
• login to Novell server without exiting Windows?
• attach to other servers

cc:Mail

• understand the function of AA-GRAPELINK
• distinguish between an archive and a file
• create a private mailing list
• change your password
• send mail to non-cc:Mail Intemet addresses
• create a folder
• change confirmations

WordPerfect

• printing to a PostScript file
• create a macro
• insert graphics into a document
• use the manual/help/workbook to answer questions
• change settings on the automafic backup ftmction
• change the default font

Internet

In General:

• know what an IP address is
• distinguish between ftp and telnet
• know the principle functions of the Intemet
• know when to use abbreviated or full e-mail addresses
• know of reference sources to answer questions on the Intemet
• distinguish between a client and a server
• know what the World Wide Web is
• use Netscape or another Web browser
• use a Web search tool (such as Yahoo, Inktomi or Alta Vista)

Using Lan WorkPlace:

• ftp a file using the Windows-based FTP software (aka Rapid Filer)
• telnet to other computers using the Telnet software (aka HostPresenter)
• set up a Telnet profile
• create a Telnet login script
• drag a Telnet profile onto the desktop
• ftp e-mail messages from Library to your hard disk

UNIX

• use basic UNIX commands (e.g. how to delete a file, how to list your files, etc.)
• use the simple UNIX editors Vi or Pico
• use PINE mail
• save a Pine mail message as a UNIX file
• use the Finger command