October 17, 2006

Circulation Services Group (CSG)
Meeting Notes for
Tuesday, October 17, 2006
Room 303 at 2:00 PM

Present:  Albert Garcia, Matthew Prutsman, Trina Lopez, Brice Sullivan, Claudette Smith, Brian Light 
(co-chair), Sheehan Grant (co-chair), Zachariah Veley, Marianne McDonald, Carly Benham, Jim Boydstun 
(recorder), Vicki Jourdan, Lea Mascarro, Imani Abalos, Giulia Sacco-Trujillo, Peter Soriano, Meredith 
Fleming, Angela Arnold

1)  Introductions

2)  Announcements:

a) Congratulations to Imani Abalos for receiving a 2006 Chancellor’s Outstanding Staff Award.
b) Sheehan Grant has been selected to be the new head of the Privileges Desk and will begin the new position 
   November 6th.
c) Beth Weil (BIOS) is offering a surplus of bookends upon request.

3)  September Meeting Notes were approved for posting

4)  Universal Discharge Pilot Program—Brice Sullivan

a)  Brice presented a handout (emailed to CSG on 15 Oct 06) outlining a proposal to begin Universal 
    Discharge at UC-B Libraries.  It is to be presented at the next Public Services Council (PSC) meeting 
    on November 14 at 10:00 AM.
	
	b)  Ideas, questions, and concerns were voiced in a lively discussion of the topic.
	Among those were:  

 using NRLF as a model, with discharge upon receipt, transfer, and final discharge at owning unit.
 Systems will need to write necessary messages.
 problems with return of short-term loans, reserves, and recalls
 there is a need for restrictions with special materials (recalls, reserves, etc.)
 are Affiliated Libraries included?  not all are in Gladis
 who is responsible for finding items lost in transit? 
 additional jobs may be needed as searchers.
 problems will be found out during the pilot program and need to be documented.
 patrons want this service
 patrons usually find out they are blocked when they are checking out items
 this should be viewed as a challenge, not as a problem
 volunteer for the review committee if you have strong feelings. This should be in place as 
         the pilot starts
 problems with additional workloads, and for whom?
 additional costs will be incurred for staffing, mail room, transport
 Mail Room should be represented at future talks with PSC
 there will be additional space needs at all locations for the possible returns
 increased need for more daily mail pickups
 begin talk with supervisors about concerns with pilot program

c)  Implementation of pilot is hoped for Feb/Mar, full program by May/June

d)  PSC will need time to consider comments before their next meeting.  These comments will help to 
    formulate the final program

ACTION ITEM:  Send all comments, concerns, and questions to Brice Sullivan by Tuesday, October 31, 
for presentation to PSC. 


5)  Other Business
	a)  New Kronos seems to be working fine.

b)  A question was asked regarding items not returned by students on financial aid, as their aid package 
    will cover replacement costs.  There was concern about how to get unique (e.g. maps, folios, etc.) 
    media already billed back to the host library; and/or recuperate the actual cost of the resource versus 
    the standard $100 default replacement fee.  CSG members from various branch libraries discussed their 
    methods and suggested increasing the M-level record (cost assigned in the fee) prior to Bill Warnings 
    being sent to the patrons as a possible solution to the recuperating lost value.

c)  Do any units reserve and charge out study rooms?   It seems to cause serious problems, so Main may 
    discontinue the reservation service  

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