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Circulation Services Group Meeting - Minutes Tuesday August 17, 2004

CIRCULATION SERVICES GROUP MEETING
Tuesday, August 17, 2-3:30
Bancroft Library Stone Room


Present: Madalene Rodriquez (Co-Chair), Lauren Dexter (Co-Chair), Penny
Bertrang, Jim Boydstun, Meredith Fleming, Norah Foster, Cris Guerrero,
Victoria Jourdan, Brain Light, Lea Mascorro(recorder), Emilie Ortiga,
Jonathan Thomas, and Jutta Wiemhoff.

Agenda
1. Introductions & Announcements (all)
2. Minute approval for July draft minutes 
3. Systems Report (Penny)
4. Library Code of Conduct (Jonathan)


1. Announcement & Introductions 
J. Thomas:

Moffitt reserves is in the process of being re-organized and will be
moving to Moffitt 350D in October.  The new reserves unit will he headed
by Charlotte Rubens and staffed by Marjorie Irao, Georgetta Tisby, and
Ferol Conklin.  Toni Wallker is retiring and Claudia Monroe will remain in
Technical Services in a position in the Order Division.  The changeover
should be non-disruptive.  Initially, there will be small changes in
reserve processing but these should be invisible to other units.  
Charlotte will be doing a complete review of procedures, which may result
in other changes in the future.  Please forward any reserves questions to
Charlotte.
        
The Library's photocopy contract Xerox has expired.  The new contract has
been awarded to Canon.  Installation has begun in Bioscience and Law
Libraries.  There has been a delay in the installation of the Equitrac
machines, which are the machines that read the Canon copy cards.  Due to
this delay, photocopying is free in Main, Moffitt and Bioscience until
further notice.

Students can purchase copy cards from the copy center with a value of $.10
per copy.  Cards purchased in the public card dispensers will cost $.75
cents.  Copies made with coins or with cards purchased from the public
card dispensers will cost $.15.

B. Light:

Social Welfare is down to 1 person who works ˝ time so ED-P will be
helping out.

J.  Wiemhoff:      

NRLF will be losing one person who is participating in SIP. The student
supervisor is on medical leave until the end of August. Phase 3
construction update: All of the concrete work has been completed last
week. A "topping off" ceremony with barbecue was organized by the
contractor in the new reading room. "Topping off" symbolizes the placement
of the highest structural element of the building (in this case the roof
slab), and a crabapple tree was placed on the roof of Phase 3. The
targeted completion date for construction is still March 2005.

2. Approval for July draft minutes
Minutes were approved and will be posted to the web.

3. Systems Report (Penny Bertrang)
7/22/04
Call number list display problem 

Grace Abiko in BIOS reports that a patron charge in autocirc, followed by
“find ca TN900K96” command turns the list into garbage characters.  
Problem may be related to older version of MRWin6530 in use at BIOS which
has now been upgraded.  We can'’t reproduce this and it is being added to
the mystery file.

8/3/04 
BUSI reserve circode 

Busi’s default circode (S) change to Q for reserve material.  BUSI will no
longer allow overnight charges and renewals are blocked.  New default to
appear on AutoReserves record create screen as of 8/3/04.

8/3-8/5/04 
Power outage in computer room. 

August 3 power outage in machine room - very short Tandem, i.e. GLADIS
downtime because Tandem machine revived itself automatically (including
GLADIS) from its battery-maintained “snapshot” without us having to bring
it back up.  The surge, which occurred when everything came back up,
resulted in two Tandem disk failures, but no loss of data, because the
affected disks switched over to their mirror disks without a problem.  
This is especially good news for circ since the circ file is one of the
GLADIS files on one of the affected disks. (This is just a little plug
about why we originally chose the Tandem for GLADIS!)

8/2-8/13/04 
BANC surge, new ETHN note 

New version of short display in GLADIS, circ availability display in
Pathfinder, and circulation status display in Melvyl for Bancroft surge
notes and Ethnic Studies note.  New BANC surge note turned on in MELVYL on
full display screen.  All the Bancroft, Mark Twain, BNEG, University
Archives, Ethnic Studies, Chicano Studies, Asian American Studies, and
Native American Studies records (476,985) have been re-sent to Pathfinder
with new/changed notes for Pathfinder Brief and Full displays.

Upcoming 

-SIP in LSO-one AA and one P/A accepted SIP (HELP screen requests to Penny
for now)

-Upcoming: Project list  priorities evaluation.

4. Library Code of Conduct (Jonathan Thomas)

Jonathan raised the issue of how rules and procedures are interpreted
differently in different units.  This was prompted by a complaint from a
patron who did not wish to pay for charges assessed for post-its she left
in four books she returned to the library.  Doe and Moffitt charge patrons
a $10 fee if they leave a large number of post-its in books and do not
respond to requests to come and remove them.  No other circulation unit on
campus charges patrons for this infraction.  The Library Code of Conduct
mentions that there are sanctions against damaging library materials,
including the use of post-its in materials.  It does not specify what
those sanctions are.

There was a discussion of whether we should, and if so, how, we can
standardize the enforcement of circulation procedures and policies
throughout the library.  The group agreed that there are instances,
especially in the branch libraries where set procedures do not fit and are
“bent” a little.  But all in all, the group agreed that it is a lot easier
to do things the same way, when possible.

Penny reminded the group that if they do charge for the time it takes to
take out the post-its, they should issue it as a binding charge.  Binding
charges come back to the library, while fine charges go to the general
State of California fund.  Penny also mentioned that if a unit wants to
become a fining unit, GLADIS can be changed easily with a day or two
notice.

Jonathan also mentioned that Moffitt is considering fining for short-term
loans and reserves again.  This is because of ongoing problems they have
with students returning reserve items late.  He asked how time-intensive
the procedure is.  Most units agreed that while the time spent entering a
fine into GLADIS is minimal, working with a patron who disputes the fine
can be quite time consuming.

There was a discussion of library policy regarding professors’ personal
materials put on course reserve.

Jonathan agreed to bring the topics of uniformity in practices and
procedures, and privacy to Isabel for discussion at the Public Services
Council.

Meeitng adjourned at 3:30.

Next meeting, October 19, 2:00-3:30 in 303 DOE.

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