Circulation Services Group Meeting -- Minutes
Tuesday February 19, 2002
10:30 - 12 noon
Room 251 Moffitt
Present: Alison Altstatt, Chanda Beck, Penny Bertrang, Agnes Concepcion, Ted Couch,
Cris Guerrero (recorder), Brian Light, Will Lynch, Marianne McDonald, David MacFarland,
Ann Moen, Laura Ng (recorder) Julie Piacentine, Madalene Rodriguez, Peter Soriano,
Jonathan Thomas, Fatemah VanBuren, Jutta Wiemhoff (chair), Bruce Williams,
Caralee Witteveen-Lane
Agenda:
1. Introductions/Announcements
-Jutta announced that Peter Soriano is the new "Co-chair" through June 2002.
In July 2002 he will serve as the new Chair and selection/nomination of a new
Co-chair will be made in May/June.
-Chanda announced the Art History Classics Library has reopened their
glass doors.
-Jonathan mentioned that Patty Iannuzzi would be forming a task force focusing
on the procedures for Reserves
-Jutta reminded CSG of several upcoming events:
Feb. 26: The first presentation in the Circulation Services Guest Lecturer
Series:"Discipline and Termination of Student Employees" with Kay Starkweather
Feb. 27 : "How to Train and How to Give Behavioral Feedback" with Debby Sommer
Feb. 28: "Informational Interviewing"
- Annual UC Circulation Heads Meeting at UCI. The date is yet to be announced.
(Subsequent to the meeting the date was set for March 28th, 2002.)
2. Minutes from Last Meeting (Dec.)
The minutes from the last meeting were approved with minor corrections.
3. Update Mentoring Program
Brian Light commented that the group was meeting once a month.
Right now the emphasis is on documentation. He would like to have the program
ready by June, although there still needs to be some discussion on how mentors
will be chosen and how they will be paired off.
4. Update Circulation Services User Manual
Jonathan brought the group up to date on the Circulation Services manual.
Basically he has collected many documents from different sources and is in the
process of identifying material not in print, material not on line, etc. He also added
that some of the material might not be applicable any more. He provided a list of topics
that still need to be dealt with and asked that if circulation staff have any documents
to add, or have time to help with the actual processing of the material to please
email him.
5. Procedures for Material on Search
Unit Heads and others have approached Penny about the feasibility of generating a
list of items on "search" so selectors can spend money if available. Currently the
LSO generates postcards for 5 search notices (or in some cases 4 search notices)
and units should then charge these items to "missing" when this last card is
received, with a photocopy of the card to the unit head/selector for possible
replacement. The last card is sent to the patron with a response that the item
is missing. Circulation staff will check to see that they are processing the search
notices correctly, i.e., charge items to missing right away when the final search
has been reached and the item not found. They will give a due date such that
overdues/"bill" notices will come out for the selectors right away. The group
recommended that LSO write a program to identify items that have reached the
final search stage. They would like the report run every 6 months and suggested
May and November as good dates. They requested the report be in call number
order, with a one line entry, similar to the printed inventory.
Action Item: Jutta and Penny will respond to selectors who have recently voiced their
concerns and inform them of the results of CSG's discussion.
6. GLADIS Autocirc Security
Penny discussed a security issue related to programmed Wyse keyboards moved from
Circulation Desks to public areas. Recently a patron disclosed how he knew how
to use autocirc, presumably by trying the function keys from a keyboard in the
public area. LWNS does not de-program Wyse keyboards when they are switched out
to public areas so Penny brought this up as a potential security issue to the
group. The group was decided the logon initials and password should not be
programmed on keyboard function keys. The group agreed to change passwords on
the generic autocirc accounts twice a year in January and June.
7. LSO Report
Tabled for next meeting.
8. NRLF Request in Pathfinder-Discussion about Limiting Requests
Jutta polled CSG as to see if they would be in support of limiting the number of
monographic title requests allowable per patron per day. The group recommended
a limit of 20 items, which would coincide with the limit currently allowable
in the CDL Request Service.
The meeting was adjourned.
Next meeting March
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