L Mansur, F Brown, N Brailo, L NG, R Vesterfelt, N Foster, B Williams,
M Offenbacher, K Fletcher, M McDonald, N Tran, A Brandt, E Stephens, B
Shirman, A Bourgeois, J Catalano, S Snyder, G Sacco-Trujillo, M
Flemming, P Bertrang, R Love (Chair)
A. Bourgeois (Recorder)
1. ANNOUNCEMENTS
L. Mansur reported that programming is in progress for enhancements to
the Journal Use Study reports. Units can expect a delay in receiving
reports in the next month or two.
N. Brailo that reported when checking the patron file in GLADIS, for
faculty status,(borrow 03) ID# must have a "L" at the beginning to be
valid. Do not check out materials if the "L" is missing.
2. CARS Discussion with Lorelie Mansur:
This time was used to supply/share information regarding how best to
use the CARS system and ways to work around the system.
P. Bertrang mentioned that when issuing a "CR" it will take a few days
before it shows up in the patron's CARS Account.
Refer problems with invoices to Penny. Loans and Receivable has hired
Temporary staff and is having training problems. Patrons in fact will
be referred back to the unit for answers.
R. Love suggested Circulation Supervisors should no longer refer to
paper LOLs for Library policy information, the Web should be checked
for current policy. For example current policy on Charges for
overdue, damaged or lost materials can be found in the Public Services
Manual under:
http://www.lib.berkeley.edu/AboutLibrary/Staff/PSM/chrgnot3.html
Before Units manually block a faculty member for an overdue recall
they should refer the problem to your unit's AUL.
Regarding the receipt of old Sundry Debtors - L. Mansur reported the
Sundry Debtor unit is being closed down and transferred to a new
system called CUBS. Units may receive copies of older billing
problems. A discussion took place regarding the responsibility of
clearing up these old pending payments. It was not resolved.
3. SYSTEMS OFFICE REPORT (P.Bertrang)
2/4/97 New Policy/procedure for unregistered students - Students, both
grad and undergrad, who have official "unregistered" status may now
keep their student photo I.D. as a library card, and thus avoid having
to bring in all the books checked out under their photo I.D. and
recharge under a library I.D.
2/13/97 SSN field in patron record - Just realized that we were
sometimes sending CARS bogus SSN-s, since the SSN field can also be
used for a 4 digit PIN to allow patron initiated inventory, for
patrons who do not have an SSN or who decline to state SSN. Service
desk is suppose to pad with "XXXXX" or blanks, so changed notice
program to check that the SSN is 9 digits, and if not, not to send
that field in the patorn record being sent to CARS.
2/14/97 Began coding for NRLF tracking !!! Added new programming
routines and definitions which will be used in circ programs to
implement automatic tracking of NRLF materials between UCB libraries
and NRLF. Also added additional circulation notice types.
2/21/97 Possible bug in DISCHARGE - Today got second report of "NO
DISCHARGE --Two or more charges against book ID..." message.
Investigation revealed "illegal" multiple circ records. Was able to
clear this situation, but did not yet discover the cause.
2/21/97 Found bill cancellation record problem - Finally discovered
and sixed problem where the action date on selected bill cancellation
records (for faculty borrowers) was being set to a date in the future,
thus not processing CARS bill cancellation in a timely way.
2/21/97 Bug in Course display: missing circ info - In investigating
bug in DISCHARGE reported on 2/21, discovered that CHARGE was also
sometimes doing the same thing, i.e., deleting and outstanding charges
circ record and inappropriately writing two current circ records (for
example a pickup record and a recall record). Simple fixes in place
2/27.
3/14/97 New patron type:CON - Implemented new patron affiliation,
CON (Concurrent enrollment). Changes to display new affiliation on F
PT screen, including "IBS privileges:Yes" (Concurrent = yellow card,
non-concurrent = blue and the fee is $25.)
3/14/97 Revised patron stats report - Change patron report program
to add new patron affiliation, "CON" and to remove two obsolete patron
affiliations, "DON" and "ORG". (There are not longer any current
patrons with these affiliation in GLADIS.)
3/18/97 New circ transaction logging begins - New Logging of circ
transactions (charge, renewal by staff, patron self-renewal, hold,
search) begins. Each transaction includes call number and extensive
patron information.
(Future reports will show collection broken down by patron use)
4. Format change for Recall Notices
A. Brandt reported a proposal to redesign the Hold/Recall Notice cards
mailed out to patrons. She proposed that the due date be moved to
prevent it from being obscured by postal zip code stickers. The group
endorsed this change in the cards.
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