Circulation Services Group Minutes for January 28, 1997


     CIRCULATION SERVICES GROUP  
     Tuesday January 28, 1997   Room 303 Doe   10:30-Noon
     
     
     PRESENT:  B Shirman, J Catalano, M McDonald,  N Foster, K Fletcher, L 
     Mascorro, B Hurley, F Van Buren, L. Ng, K Starkweather, L Pangelina, E 
     Stephens, K Slinkard, J Wright, R Vesterfelt, G Sacco-Trujillo, P 
     Bertrang, M Fleming, N Brailo, M Untawale, B Williams, R Love (Chair)
     
     
     A Brandt (recorder)
     
     
     1. ANNOUNCEMENTS
     
     Some units have been updating addresses in the patron file, and that 
     it has been working very well so far.  Rick reported that it is very 
     simple to do and that it helps us to have more accurate records.  
     Mercedes noted that Circulation Supervisors can also update their 
     student employee's records, giving them graduate level privileges, 
     rather than contacting the service desk.  One benefit of this is that 
     units can update records if students are discontinued.  
     
     
     2. USE OF EXISTING STUDENT ID/RECORD FOR STUDENTS ON OFFICIAL 
     WITHDRAWN STATUS (M Untawale)
     
     *Official withdrawn status is sometimes given to grad students while 
     they complete their theses.  This is an official status that is 
     arranged through the Graduate Division, and the Library will give 
     these students 6 month, category 2 library cards for $25.  The 
     procedure has been that a new card is issued and the patron must bring 
     in all of their books to be re-charged on the new card.  
     
     *Many of these students have many books checked out, and to make 
     things a little easier for them the service desk has plans to begin 
     using their existing student ID cards (if they have them) and patron 
     records while they are in this status.  Penny and the systems office 
     are working on the programming to mark the record UNR (for 
     unregistered).  Systems will also find a way to prevent the student 
     load tapes from expiring these cards.  Official withdrawn students 
     will not appear on the web as registered students.
     
     
     3. EXTENSION OF STUDENT EMPLOYEES WHO HAVE GRADUATED OR WITHDRAWN (K 
     Starkweather, L Pangelina)  
     
     *The policy regarding who is eligible to be a student employee was 
     revised last August, and appears on the campus Human Resources web 
     page.  (Get to it by going to hrweb.berkeley.edu; Personnel Policies 
     and Procedures; Personnel Policies, Contracts and Procedures; Berkeley 
     Campus Personnel Policies and Procedures; Policy 20 : Recruitment.  
     Student employees are covered on the second page.)  
     
     *Student employees must be registered at UCB, or at UC Extension 
     (through concurrent enrollment or Fall Freshman program only). They 
     are eligible for employment while currently enrolled, the semester 
     immediately preceding and the semester immediately following 
     enrollment.  (This includes high school students during the summer 
     before they begin college.)  Supervisors who wish to extend a SLE for 
     the semester beyond graduation should email a request to Laurie.  
     Extending student employees is not specifically encouraged.  Summer 
     counts as a semester, so students who graduate in May are eligible for 
     a much shorter extension than those who graduate in December.  There 
     are no exceptions or extensions beyond this.  If a student is needed 
     for a special project (which sometimes happens in tech services), they 
     will need to be converted to a casual clerk or LAI.   
     
     *Laurie will send out a letter in April of each year asking which 
     students will be continuing through the coming year.  If there are 
     changes/unanticipated extensions, please email Laurie.  Also, please 
     notify Laurie right away if a student stops working for you. Laurie is 
     going to send out an email version of the Notice of Discontinuance 
     form soon. 
     
     *Also, some new student employees may mention that they have a "job 
     opportunity grant".  This just means that they can earn money in a job 
     that will not affect their financial aid packet-- no money goes to the 
     library.  
     
     
     4. OVERDUE RECALL PROCEDURES FOR FACULTY (B Hurley) 
     
     *Recall-Overdue notices have been going out to units.  Some branches 
     have been contacting faculty and getting a positive response.  There 
     have not been any cases referred to an AUL yet. The Academic Senate 
     Library Committee, who requested this new policy, has not yet sent a 
     letter to the faculty.  Main is waiting until the library gets a copy 
     of this letter before they begin pursuing these issues actively.  
     
     *Mercedes mentioned that Main has not wanted to pursue these actively 
     until the end of the semester discharging backlog is caught up with.  
     This prompted a discussion of the possibility of more cooperation 
     between Main and the Branches, or within the resource groups, perhaps 
     setting up a roving shelving or roving shifting crew.  Bernie pointed 
     out that there would be no new budget for this, so the challenge would 
     be to find a way to plan it within the existing budget, and plan it so 
     that it actually benefitted the units involved.
     
     
     5. INCREASING NUMBER OF "REPLACED BILL PAID" CARDS AND THE 
     IMPLICATIONS (J Catalano)
     
     *Joe is concerned that an increasing number of patrons are "buying" 
     books by paying the CARS replacement bill.  Penny noted that there may 
     not be an increase, but that units just didn't get notices previously, 
     and didn't know exactly how many bills were being paid.  Meredith 
     noted that these bills are often paid automatically when students have 
     financial aid, and that they may bring the book in requesting the bill 
     to be cancelled after we get the replacement bill paid notice.  In 
     this case we should not tell patrons that they will be getting a 
     "refund", but that they will be getting a "credit", or that "it will 
     trigger an adjustment to your CARS account."
     
     
     6. SYSTEMS OFFICE REPORT (P Bertrang) 
     
     *10/17/96-- Two new circodes were implemented: 
     "V"=non-circulating for loan privilege 1 and 4, 2 hour for loan priv 2 
     and 3, renewals OK, overnights blocked,
     "W"=1 week for loan privilege 1,2,3 and 4; renewals blocked. In 
     December ENVI serial circodes were reset to the new circode "V".
     
     *12/10/96-- The annual changes to circ programs to prevent due dates 
     for recalled items and hold pickups from falling during the holiday 
     closure period was standardized.  From now on, the only change that 
     will be necessary will be to switch branches from one plan to the 
     other, should they decide to do so. 
     
     *12/26/96-- Patron file converted to an new expanded format.  New 
     versions of 23 programs put into place to handle changes to 
     circulation notices and to the online, auto-circ, and maintenance 
     systems. 
     
     *12/26/96-- New RECALL OVERDUE notices produced for recalled items 
     checked out to 03 borrowers, at billing stage for short term loans, 
     and at autoblock stage for long term loans.  Notice goes to staff so 
     that they can take appropriate measures.
     
     *1/14/97-- An old version of the employee load program was accidently 
     run, resulting in over 4,000 faculty records being corrupted.  Records 
     were identified and corrected.
     
     
     
     ***CSG will not be meeting on a regular monthly basis.  The date of our 
     next meeting will be announced.    


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