Circulation Services Group Minutes, September 19, 1995

Present: G Ford, B Strange, S Snyder, P Bertrang, B Shirman, P Soriano, B 
Williams, Nga
Tran, M McDonald, J Catalano, C Guerrero, A Concepcion, N Brailo, B Hurley, 
R Love (Chair), 

R Vesterfelt (Recorder)

1.  Introductions/Announcements (R Love)

Rick Love, the new Chair for Circulation Services Group, opened the meeting by 
asking everyone present to introduce themselves and the unit they represent. A 
signup sheet was passed among the group for future meeting minute-taking 
responsibility. There were no announcements.

2.  Systems Office Report  (P Bertrang)

A.   Move to new TANDEM      Gladis response time has improved considerably. As 
a result of the faster response time the person discharging must really watch 
the screen as the discharging will be faster.

B.   Network Problems    Changes to programs which manage error reporting and 
dial-up access to GLADIS to help system cope more resiliently with as yet 
mysterious network problems.  

C.    New vendor number in patron record as first part of CARS programming.
Changes to display 10 digit vendor number field on page 2 of patron file record 
display.

D.   Student record loading problem    Discovered and fixed bug in program that 
loads student records into the GLADIS patron file.  When it created a new record
based on an existing record from the patron file, it was copying over the 
autoblock information from the existing record, thus sometimes blocking a patron
with no materials checked out (via the student i.d.).

***Programming for CARS is beginning.  Target date for implementation:  Spring 
'96.

3.  Ordering Books for Reserves  (B Strange)

Betsy Strange opened to discussion the need to speed the process of obtaining 
new titles for course reserves per professor request.  Rick Love offered to 
refer agenda item to PSAG-TS.

It was suggested Reserves person remind Faculty via E-mail to turn-in reserve 
lists prior to school starting to allow lead time for ordering new titles.  If a
new title cannot be obtained in a timely fashion the Library should request a 
personal copy from the professor be placed on reserve for the semester period or
until the Library ordered copy arrives.

4. Statistics (Bernie Hurley)

Some statistics the Library must be kept for the UC Office of the President but 
Bernie wanted the group to think of ways to create an overall plan to track 
quality standards statistics for circulation.  What kind of circulation 
statistics could  the Library gather to assist Circulation/Stacks Main. Staff 
perform their job?  If quality standards were tracked consistently throughout 
all the Libraries the Library would be able to retain quality throughout the 
Library. He wants the tracking to be done automatically via Gladis as he does 
not want to add manual tracking tasks to Circulation Staff workload.

5.  Faculty Invoice Project  (L Mansur)  (This will be discussed at the October 
Meeting due to Lorelie's absence).

6.  New Plastic ID Cards  (J Ford)

A new plastic library card will appear in January 1996.  It  will have the same 
colors and look the same as our current paper Library cards.   The plastic cards
will still have a barcode at the back and the patron will sign the back of the 
card.  It will not have a photo.  This plastic card  is for nonprimary patrons, 
visiting scholars, postdocturals, & Reference Use cards. 

The Library has been spending $24,000 for paper cards and the supply will soon 
run-out.   The plastic cards should allow for faster service at the Library 
Service Desk as now with the paper card the staff must type the card, enter 
information onto database, etc. Currently UCLA and UC-Davis use plastic cards 
and they are satisfied.  Pam will have samples and a price list for those 
interested in viewing them.  There are plenty of proxy card supplies so those 
will continue to be the same. Stanford/UC faculty cards will most likely
remain the same also.  

There is now a Service Desk E-mail account:  SVCDESK@Library
Patrons and staff  can e-mail the Service desk directly.

7.  Charging out Unbound Material on GLADIS  (M McDonald & J Catalano)      

Joe and Marianne brought samples of their special bookmarks for charging/lending
unbound journals.  They have created a bookmarks for alphabetical ranges of 
journal titles. Each bookmark is a barcoded v/c in an x-level record which their
staff uses whenever a patron wants to borrow an unbound journal.   To checkout: 
1)at the charge screen the Circ staff will wand the patron's ID. 2)invoke the 
"NOTE" command by typing in the word NOTE  without hitting the return key
wand in the item's barcode 3)type the journal's short title, volume and 
copy/number information for the item being charged 4) press return key.
Then press return key.  The bookmark must stay with the unbound item and be with
the unbound item in order for the item to be discharged.  Once the item is 
discharged the bookmark is reused for the next unbound journal within that 
alphabetical range requested for checkout.
The great part about being able to charge unbound journals on GladisCirc is the 
patron is now tracked automatically for autoblock and billing. 

8. Next Meeting: October 17, 1995  10:30 to noon, room 303 Doe Library

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