A CARS-billed item is referred
for replacement or withdrawal

Once an item reaches billing stage, its V/C is edit protected. Thus the RFR command is necessary to withdraw the billed item and/or edit or delete its V/C. The command charges the item to "RFR" while preserving necessary patron-bill informati on.

If item is paid for, a "Paid on CARS" notice is
produced and sent to unit 30 days after payment.
If item is not paid for, a "Bill Cleanup" is
eventually produced and sent to unit.
¦
Unit searches stacks
¦
¦¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¦

If item is found, it is discharged
    and the notice discarded. Patron    
is unblocked and replacement
charges refun ded or cancelled.
If item is not found, RFR command is
issued and the item referred for
replacement or withdrawal. The billed
pa tron's i.d. is put in a *nXRFR in the V/C.
                                           60;                   ¦
                               
If the item has not been paid for, the patron
remains blocked and the RFR information
is added to the patron's inventory.
   ¦
¯ ¦
   ¦
   ¦
                                           60;                   ¦
                                  60;               
If item is discharged while checked out to
"RFR", replacement charges will not be
automatically cancelled or refunded.
 
                                           60;                        ¦
                                 
If unit wishes to cancel a bill after the RFR
command is issued, use the DCF command
from the patron's inventory screen. Both
repl. and processing charges are cancelled.
   ¦
¯ ¦
   ¦
   ¦
   ¦
                                           60;                                   ¦                              ¦
If item no longer appears in the patron's
inventory, contact LRO directly to cancel bill.
   ¦                             ¦
 0;  ¦                             ¦
_ ¦      0;                       ¦
                  60;               ¦
                         &# 160;       ¦
                                  60;               
If no action is taken 30 days after the RFR
command is issued, a RFR Cleanup is
produced and sent to unit.
 


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