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BTECH minutes - 9/3/03



BERKELEY TECHNICAL SERVICES DISCUSSION GROUP MEETING MINUTES

Wednesday, September 3, 2003
9:00am to 11:00am
303 Doe Library
Recorder: Jessica Lemieux
Guests: Jim Boydstun

Announcements:
Judith Walker announced that Steve La Follette is back.

Ginny Moon announced that she has passed her library star on to Judith Weeks, for her excellent job in leading BTECH!

Agenda:

1)CD Pockets and other media / Jim Boydstun

Jim reported that he had been to a meeting to address all of the mixed media storage problems that have been cropping up recently, and they got a tour of available options from the bindery. For CD-ROM’s, Conservation has purchased peel and stick pockets with flaps. They can be stuck inside the back cover of a hardbound book, and the CD can circulate with the book. They used to have the bindery make a Tyvek pocket for CDs, but this is much more expensive than the peel and stick version. CONS also have peel and stick pockets for 3x5 diskettes, if needed. The peel and stick pockets are an especially nice solution because the book provides a stiff backing to protect the CD. This type of pocket should not be used with paperbacks, however, because their covers are not stiff enough to prevent flexing. Jim passed out small packets of 10 pockets to those that wanted them, and said that if you have occasional need for them, you can send him an email request. If your branch needs a lot of the pockets, then he suggests that it will be easier for you to order them directly. CONS orders the pockets (Poly Adhesivepak, #27004) from www.univenture.com, and the company will send you a box of samples to choose from if you don’t want to use the same ones. Another good option for CD storage is to have the bindery make a Pam Pocket for it.

The bindery has just purchased a Kasemake machine, and this opens up new options for multimedia storage in boxes. The machine comes with 50 templates, and the bindery wants to reduce these down to 5 or 6 choices to fit most needs. We used to use phase boxes, but have been shifting away from them because of the expense. Phase boxes cost between $25 and $75 each, while Kasemake boxes will cost $5-7. Right now the bindery is experimenting with different materials to get a more durable board. When sending items that need boxes to CONS, there is no need to try to differentiate among boxes, just write box on the slip. For items that circulate, we are moving towards clamshell boxes, though very heavy books and items that need compression will get a phase box. Jim showed some of the first attempts, which prompted Ginny Moon to ask whether the microfilm box size would actually fit in the cabinet, and offered to try it out when Jim said he wasn’t sure.

2) STO fixes / Ginny Moon

Ginny Moon caught us up-to-date with the latest fixes recently made to correct records with old storage notes and records lacking needed storage notes. There have been 3 major projects involving corrections or additions to Gladis Holdings that affect stored material: the migration of NRLF to Gladis (massive STX notes generated); corrections of records for loading into the new Melvyl (SUMs added and corrections made to clean up structure of record in holdings); and the most recent, corrections to records so that the correct information is in place for Page NRLF to function properly on Pathfinder. The last computer update involved 3 types of changes:

A)Single volume monograph with a STO note and one V/C with a NRLF barcode. The STO was automatically deleted with only the NRLF barcode remaining. This correction allows the NRLF barcode to display and be used for paging. The existence of the STO note prevented that.

B)Single volume monograph with a STO note, but no NRLF barcode attached. A list was created and NRLF staff resolved all problems. Most were unlinked analytics that got linked; some had typos in the call#s that were corrected and moved to a higher record (lower record deleted); and for those few not at NRLF, the owning library was notified via e-mail.

C)MVMs and Serials with SUM notes, but no storage note (STO or STX): records were identified and run through the STX program. NRLF is still working on the trouble log, but should finish it soon. There are 2 pieces of good news: the storage notes are now correct in structure and accurate, so there shouldn’t be anymore large scale fixes; the 2nd is that NRLF has taken over responsibility for STO and STX fields and will take care of any reported problems.

If you see anything that looks odd, send an e-mail to: nrlftech@library.berkeley.edu Put “Review Storage note” in the subject line. Paste the Gladis number or the brief display in the message section. Ginny reminded members that a SUM note is needed on any record that has more than one item, even those for a single volume mono, but with multiple copies. Jane Kelley then noted that there is a log for missing SUM notes. Branch staff are notified about their individual records lacking SUMs. She reminded everyone to try to keep on top of fixing those records. Judith Walker commented that she has noticed some SUM’s where everything was scrunched together and reminded everyone that if there is no space after a comma, the SUM will not display correctly. People were cautioned against doing simple cut-and-paste to construct one from the other. Additional editing is always required to get each one done properly, e.g. space vs. no space before and after parentheses. V/C format and SUM formats are not the same.

3) GLADIS/Innopac review / Armanda Barone

Armanda is part of a small group convened by Lee Leighton to look at the GLADIS/Innopac system. They are particularly interested in hearing about the following topics: serials control, acquisitions, processing, and interfaces between the two systems. They are most interested in the comments of people new to Berkeley who have worked with other systems, since those who've worked here for a long time are more likely to be used to getting around the quirks and are not thinking about them anymore. One issue was immediately raised, the lack of an integrated system for ordering. This lack means one can't look at public displays to find the information, and it produces too much work in a time-sensitive area. If you have any comments regarding problems you have noticed between Innopac and GLADIS, please send these to Armanda.

4)Innopac/GLADIS loading errors / Judith Weeks

This particular GLADIS/Innopac problem primarily affects books that are owned by more than one library, which are unfortunately also usually high demand items. The last unit to get the book has their call number deleted and replaced with “On order for…” Though systems has been working on solving this problem, they are not sure if the problem is triggered by the received date or by the payment that is entered into the Innopac order record. This problem is also affecting multiple copies and monographically ordered serials from Yankee or Academic. Our assumption had been that holdings ARE protected if the record level is other than o-level. However, it turned out not to be the case that holdings were protected once we'd changed a record from o-level to p-level, or f-level. Eileen Pinto is doing some re-programming to fix that problem, now that it's been discovered what a mess things can become, if holdings aren’t protected! If you see instances of this, fix them if you can or notify sermaint or monmaint if you can’t. Please put in the subject line of the message in quotes "ordered for call #" to help us sort these problems and fix
them quickly.

An example of this problem happened yesterday in BIOS. The BIOS call number was deleted when ANTH’s info loaded. Though BIOS put the call number back in, they will have to keep an eye on the title, because the call number will likely be deleted again when the BIOS info loads. Everyone needs to be aware of this problem while working a public service desk. One should check for a *urecd note when viewing something “Ordered for”, because you might have the book but the call number has disappeared. We should also note that there will be at least one call number in the record; it is only the call number of the last branch to receive their copy that is deleted. When you send an email about this problem, you should include your (overlaid/deleted) call number.

Sheila Wekselbaum noted that this is affecting PromptCat material, and though Technical Services has already had a meeting about it, they did not have a systems person present. She plans to set up another meeting with a Systems person there, and to go through the workflow for PromptCat. She believes the problem has to do with the received date, but is not yet certain. She has asked catalogers to hold books if there is no received date in the order record, to do the work later, make a printout and track it. It is extremely important to have recent examples if we need to go to the vendors about this, so please keep sending information on this. When asked about the meaning of the received date in the order record, (especially in cases where it says on order in the record and is not in the owning unit but has a received date), Sheila responded that the received date is the PAYMENT date. If the owning unit does not yet have the book, this usually this means that they're working on it; it could be at the bindery or it could need further work. Our PromptCat profile has been changed so that we are getting better records and the catalogers don’t need to spend as much time on each book, but some still need a lot done when they come to us. Carol McEwan suggested that more documentation would enable us to notice problems like this sooner. She pointed out that the way it is right now, with no integrated system, certain people each know a chunk of information, and there's no formal means of communication.

5. Marking and Maintenance / Sheila Wekselbaum

Sheila announced that she has made a proposal to the Library Council to decentralize marking and monograph record maintenance. The marking division was hit particularly hard by the GA cut. The proposal is that the branches would handle the marking for serials and RLIN cataloged material. The proposal for marking would not apply to OCLC materials. Also, higher level branch staff would be trained to perform some bibliographic maintenance of their book records, so that they would not generate the high volume of requests to monmaint. Serial records have been excluded from this proposal, it is for monograph records only. Hopefully this would ease the load on Lee and Tonette so that they could concentrate on their duties other than monmaint and would cause less frustration among branch staff waiting for their maintenance to be done. She also noted that bindery materials had been deliberately left out of this proposal, because it is a larger issue. Sheila also pointed out that smaller libraries might not have enough staff to have someone trained and in that case those branch staff who are trained would need to be shared. There was consensus that this would not be an acceptable arrangement as all branches took the same budget cut and all are short on resources and they will not have time to fix other Branch's problems.

Several people expressed concerns that they would not have the equipment to accomplish these tasks. Many staff members do not have Windows 2000 on their computers, and would have to get it installed before they could use the label-capturing macro for marking. Because of this, it was pointed out that several things needed to be considered in the proposal. A request would need to be put into systems by Lee, the proposal would need AUL support, and we would need to know how many people needed upgrading. Another equipment concern was the load this would put on printers in the branches. Currently most laser printers are shared among staff and would not be available for printing out labels on a regular basis, so dedicated printers for marking were suggested as a solution. Another broader concern that was raised was concern that patterns of types of problems will not be seen as easily when problems crop up as they would with centralized maintenance. Chikako also suggested that Technical Services might be able to borrow some of Circulation’s student workers to accomplish the marking tasks, according to the situation in individual branches.

The meeting was adjourned at 10:30 A.M.